OVpay Reviews

OVpay Reviews

Published by on 2026-04-08

🏷️ About: With OVpay, you can use your contactless card or phone to check in and out of Dutch public transport. This is the accompanying app—perfect for both seasoned travellers and first-timers.


       


Is OVpay Safe to Use?

We Investigate the app owner's website (Ovpay.app), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
88.0%

😎 Positive experience
12.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 33 combined software reviews.

Is OVpay Safe?
OVpay does not appear safe based on available data.
12/100

  Safety Analysis »»

Is OVpay Legit?
OVpay does not appear legitimate based on our analysis.
12/100



Read 11 Customer Service Reviews 😠💢

2.1 out of 5
Support needed

OVpay works fine on an older iPhone, but on the iPhone 16 Pro, either the new hardware, software, or deeply embedded configuration data causes the this app splash screen to show and then an indefinite loading spinner against a pink background. I’ve tried reinstalling OVpay numerous times, restarting the phone, removing this app from iCloud backup, etc. but nothing has worked. I also tried emailing support but haven’t received a response. Please assist if possible. Thank you.

Horrible

Half you need to do in OVpay , half on the website, website FAQ is out of date with OVpay . You first need to add a card for searching trips while on the website you can do it by adding the payment reference and the amount.
Card can only be added by finding a payment reference. What a terrible experience…

Add OV-Chipkaart to app please!

Please can you add the ability to add your yellow personal OV-Chipkaart into OVpay as well, not just debit/credit cards.

This would be such a great feature as sometimes I forget to bring my card with me, but I always have my phone. It’s a great back up plan and just plain makes sense overall.

I have a subscription with my chipkaart that gives me discounts.. I would love to also use my subscription by only scanning my phone.
Is this possible? Make it happen please!!

App crashes on 16 Pro Max

OVpay crashes on the latest iPhones even with the latest update. Older versions on TestFlight also don’t work. Please fix asap since it’s been almost 1 month since the new iPhones came out.

Useless

I can even use the card. Every time I get to the step , 'add card', it defaults back to the 'have you traveled with you're debit or credit card before'. When I say no, it says, 'add card' and the cycle repeats.

Downloaded App can’t add card

Can’t add card and there’s a 403 error for the nginx comment from May 7 is having was having a similar issue

Wont add card

Tried a million times. App is worthless country should get its money back from developers

UI blows

Your UI to add a bank card put me in an endless loop. It’s makes no sense to “have” to reevaluate before adding a bank card. Makes OVpay useless to mela

Can't believe in 2024

Any action take so many friction to finish.. Don't spend your time on that.

Reminder- You don’t add your card to pay on this app, just monitor spend and use!

Once I added our recent trips via our bank account transaction details it was quite convenient dashboard to monitor spending and any missed checks (in or out).

Hoping those that believe this is a payment method app are aware it’s only a transaction log and dispute resolution tool.

Great app - bad reviews misunderstand what it does

Attention! OVpay does not allow you to pay for public transit in the Netherlands. Instead, it allows you to track what you've spent and when you checked in and out with your credit card.

To set it up, create an account and then register a charge that shows up on your card once you've tapped your card or Apple Pay on any transit reader.

OVpay allows you to set up notifications for certain events and is very straightforward. I cannot find any complaint and I wish other cities and countries have this feature as well.

Well done, the Netherlands! Not only did you crush physical infrastructure, you did a good job on this digital infrastructure as well!



Is OVpay Safe? 🙏

OVpay does not appear safe based on available data. JustUseApp Safety Score for OVpay is 12/100.
This assessment is based on our NLP analysis of 33 user reviews. Combined with the app store average rating of 2.1/5.

Safety Analysis

76.2% of users say app is risky 🚨
76.2%

19% of users say app is safe 👍
19%

4.8% of users have some concerns ⚠️
4.8%


Is OVpay Legit? 💯

OVpay does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for OVpay is 12/100 .
This conclusion is based on analysis of 33 user reviews.

🔏 Privacy & Data Safety

OVpay collected the following data from you:

  • Data Not Linked to You:
    • Contact Info
    • Usage Data
    • Diagnostics



How was your experience with OVpay? Post a Review




Features

With OVpay, you can use your contactless card or phone to check in and out of Dutch public transport.

OVpay is a collaboration between Translink, all major Dutch banks, and Dutch public transport operators: Arriva, EBS, GVB, HTM, Keolis, NS, Qbuzz, RET, and Transdev.

With OVpay, you can check in and out with your contactless card or phone instead of an OV-chipkaart.

With OVpay, you choose how you want to check in and out.

Forgotten to check in or out? No problem! You can adjust missed check-ins and check-outs in the app.

  Contact Support
Developer:
Trans Link Systems B.V.

Contact e-Mail:

Website: