MyCyberHome app not working? crashes or has problems?

MyCyberHome Status

Last Updated on 2023-12-21 by MyCyberHome Pte Ltd

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Common MyCyberHome Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyCyberHome app on iOS and Android devices. Solve all MyCyberHome app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyCyberHome iPhone Issues and Solutions

MyCyberHome iOS app crashes, not working, errors
MyCyberHome iOS app network issues
MyCyberHome on iOS has black/white screen

MyCyberHome Android App Issues and Solutions

MyCyberHome has errors/crashing/not working
MyCyberHome server network connectivity issues
MyCyberHome has black screen

MyCyberHome iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyCyberHome app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyCyberHome app crashes or not working on Iphone (iOS):

Close and restart the MyCyberHome app on iPhone
Update MyCyberHome app to the Latest Version for iOS
Uninstall and reinstall MyCyberHome iPhone app
Update your iPhone to the latest iOS version

Fix MyCyberHome on iPhone unable to connect to server/internet connection issues::

To resolve MyCyberHome network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyCyberHome black/white screen (blank screen) on iPhone:

Follow the MyCyberHome iOS app troubleshooting guide Here →

MyCyberHome Android App Issues and Solutions

Fix MyCyberHome not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyCyberHome app issues:

Force Stop the MyCyberHome App
1. On android, goto "Settings" » click MyCyberHome app. » click "Force Stop".

Update MyCyberHome to the latest version on PlayStore

Clear MyCyberHome App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyCyberHome app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyCyberHome.

Fix MyCyberHome unable to contact server/ MyCyberHome internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyCyberHome » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyCyberHome » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyCyberHome on android.

Solve MyCyberHome black/white screens issue on Android:

Follow the MyCyberHome android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MyCyberHome Pte Ltd, developers of MyCyberHome.

About this app

All-in-one mobile security and privacy app for a safer digital life. • Your home wifi network by scanning all your other connected devices (printer, speakers, TV, etc. • Your privacy by creating private email aliases to help you hide your email and stay anonymous online. If you need assistance or want share some feedback and suggestion, please get in touch with us through MyCyberHome 's Settings/Feedback section". this app offers an optional auto-renewable premium subscriptions at $6. 99 per month or $57. 99 per year (prices vary by region). Payment will be charged to your iTunes Account at confirmation of purchase and auto-renews at the same price unless disabled in iTunes Account Settings at least 24 hours before the end of the current period. Your subscription can be managed in your iTunes Account Settings. If you like MyCyberHome , feel free to take a minute to show us your support with a review. No cancellation of the current subscription is allowed during the active subscription period.