Alaap Status

Last Updated on 2026-05-10 by Bangladesh Telecommunications Company Limited

I have a problem with Alaap

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Most reported problems

Something else

75.0%

Not working

25.0%

- Has some bugs

- Takes permission in photos, raising privacy concerns

- Issues while video calling

- Alaap Directory search feature is a breach of privacy

শূন্য 2025-09-15

যে নাম্বারে কল দিচ্ছি নাম্বার গুলা ওপেন আছে কিন্তু কল যাচ্ছে না এবং পরর্বতীতে বন্ধ আছে লেখা আসছে।

Hero Barman 2023-10-28

Can’t call anyone

Md Jahir Uddin 2023-10-04

During active alasp nu. It shows "Could not communicate with server .... " But in my mobile internet is acting

Showing 1-3 of 3 reported issues:

Common Alaap Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Alaap network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Alaap App
1. On android, goto Settings » Alaap » click [Force Stop]

Clear Alaap App Cache and Data:
1. On android, goto Settings » Apps » Alaap » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Alaap.

On android, goto Settings » Apps or Manage Apps tab.
Click Alaap » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Alaap » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alaap