Alaap Reviews

Alaap Reviews

Published by on 2024-09-15

🏷️ About: Alaap IP Phone is a free app that allows users to make calls, send text messages, pay bills, open group chats, and more. It can be used with a data plan or Wi-Fi internet connection. The app is completely free and allows users to contact anyone for free, as long as they have a mobile data plan or Wi-Fi connection. Users can also make voice calls to anyone who does not have the Alaap app installed at a competitive rate. The app supports Bengali language and offers advanced messaging features, video streaming, HD quality audio and video conference, and a newsfeed.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
41.5%

👿🤬😠 Negative experience
35.4%

😎👌🔥 Positive experience
23.1%

~ from Justuseapp.com NLP analysis of 343 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- UI is very clean and simple

- Has helpful features like call recording, burn message, schedule send

- Provides cheapest call facilities with premium quality



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

No call can be made

2022-05-31

For the last 2/3 days whenever I have tried to make a call, it shows- “All Channels are busy now”. Please call again after sometime. It is worth zero if I can not make a call.

Severe breach of privacy

2022-07-02

In ‘Contacts’ menu there is a search feature named ‘this app Directory search’. Searching a name of any person ends of with a lot other contacts with the same/ similar name including their phone numbers.

I am guessing, they have built this directory from the other this app users, as they have already gave permission to access their Contacts.

This is a severe breach of privacy and need immediate rectification.

Low quality audio

2022-08-02

For first impression i was thinking, this is the best app for low cost (0.30) calling in any local number, but i was wrong, from now it’s super expensive. 0.40 taka per minute + internet cost extra.

The most worst apps ever

2022-09-03

It was thinking that money will keep in my country. All others sim operators are developing their business in our country came from others country. This is our government's apps and money will go in our governments pocket. But they all are thieves as like others government thief. Just hate the country system.

So Disappointed 😞

2022-10-05

First thing is the call rate. The call rate is too high compared to the mobile operators. Why should I use IP phone if the call rate is not reasonable? The network/call quality is also very bad. Can’t hear anything. Alaap is not working now after the last app update in iPhone 7 ios 14.6.

Not trusted

2022-11-05

Alaap has not declared that it can be trusted. As it’s a government run company I am concerned about my privacy and data being leaked to government. Also it asked for permission to my photos. Why you need photos? I am concerned about calls being monitored by government agencies. By the way Alaap was good. It’s just privacy that I’m worried about.

Disappointed!

2022-12-07

It collapses time and again. Need to login several times. While typing number it goes off several times. The NID registration part should have photo/image uplooading option from the gallery to make it more convenient. It's a good move from them. All the best.

Sound Quality

2023-01-07

The sound quality is not good while talking with someone over phone conversation. I do expect the sound quality should be better, loud and clarity in the future.

IPhone users can only invite iPhone users

2023-02-08

IPhone users can only invite iPhone users
Not at all acceptable.

Complain

2023-03-12

Can’t recharge from bekash after last update its crash every time

Voice not clear when Wi fi on.

2023-04-10

When use wi fi voice quality very bad.

Bugs Problem

2023-05-12

Some bugs problem face sometime.. so improve call quality

Please Fix Bug

2023-06-12

The latest update is full of bug...app crushing...not opening...still problem exists on 2.0.9

Good try BTCL, Confusing call rate

2023-07-14

Clean interface, call rate should be per second. After 35 second call charge showing 1 tk.

Loved it

2023-08-14

The UI is very clean. The design of Alaap is very simple and minimalist. Still there are some bugs. Hopefully, they will solve those problems in the next update. There are some very helpful features like call recording, burn message (disappearing message), schedule send etc. Thumbs up for BTCL.

Works

2023-09-15

Works just the way advertised.

Call cost low

2023-10-17

Call cost low. But app size big.

Feeling worried about privacy issues.

2023-11-17

Alaap is running very good. It provides cheapest call facilities with premium quality. But it takes permission in photos. That’s why, I am worried about my privacy issues.

Call forwarding feature doesn’t work

2023-12-19

Call forwarding feature doesn’t work.
its very important for Alaap

Arif

2024-01-19

I’m the second one who download Alaap. But having some issues while video calling through Alaap. There are some bug issues. But overall very good app. Thanks to BTCL

Horrible experience

2024-12-16

Could verify mail,couldn’t make a single call , even couldn’t recharge. Horrible app full of bugs. Below one star

Apps Crash

2024-12-16

After click on that apps it crash in 1 seconds. It doesn’t work properly.

Bad

2024-12-16

Bad

বাজে

2024-12-16

কল কোয়ালিটি ভালো না।।

Review

2024-12-16

I’m Fully Satisfy with Alaap
Voice quality is Awesome & Low call rate
I love Alaap
Thank You #BTCL

Great app.

2024-12-16

Really proud of BTCL ,Alaap works perfectly.

Too much good.

2024-12-16

Desh er govt. prthom app jeta use kore kom tk te kotha bola jacche. Vat tax diye 34 poisa pore per mins.



Is Alaap Safe? 🤗🙏


Yes. Alaap is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 343 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for Alaap Is 39.4/100.


Is Alaap Legit? 💯


Yes. Alaap is legit, but not 100% legit to us. This conclusion was arrived at by running over 343 Alaap User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Alaap Is 100/100..


Is Alaap not working? 🚨


Alaap works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Alaap? Post a Review




Features

- Free app

- Can be used with a data plan or Wi-Fi internet connection

- Make calls, send text messages, pay bills, open group chats, and more

- Contact anyone for free with a mobile data plan or Wi-Fi connection

- Make voice calls to anyone who does not have the Alaap app installed at a competitive rate

- Supports Bengali language

- Advanced messaging features

- Video streaming of latest movies, Natok, and songs

- HD quality audio and video conference

- Earn credit from referrals

- Newsfeed

  Customer Service/Support
Developer:
Bangladesh Telecommunications Company Limited

Contact e-Mail: