Paid Status

Published by Pale Blue Software Ltd on 2024-01-22

With Tap to Pay on iPhone in the Paid app, you can accept in-person, contactless
payments, right on your iPhone — from physical debit and credit cards to Apple
Pay and other digital wallets — no extra terminals or hardware needed. It’s
easy, secure, and private.

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Common Paid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paid app on iOS and Android devices. Solve all Paid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Paid iPhone Issues and Solutions

Paid iOS app crashes, not working, errors
Paid iOS app network issues
Paid on iOS has black/white screen

Paid Android App Issues and Solutions

Paid has errors/crashing/not working
Paid server network connectivity issues
Paid has black screen

Paid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Paid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Paid app crashes or not working on Iphone (iOS):

Close and restart the Paid app on iPhone
Update Paid app to the Latest Version for iOS
Uninstall and reinstall Paid iPhone app
Update your iPhone to the latest iOS version

Fix Paid on iPhone unable to connect to server/internet connection issues::

To resolve Paid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Paid black/white screen (blank screen) on iPhone:

Follow the Paid iOS app troubleshooting guide Here →

Paid Android App Issues and Solutions

Fix Paid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Paid app issues:

Force Stop the Paid App
1. On android, goto "Settings" » click Paid app. » click "Force Stop".

Update Paid to the latest version on PlayStore

Clear Paid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Paid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Paid.

Fix Paid unable to contact server/ Paid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Paid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Paid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paid on android.

Solve Paid black/white screens issue on Android:

Follow the Paid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pale Blue Software Ltd, developers of Paid.

100% Contact Match

Developer: Pale Blue Software Ltd

E-Mail: [email protected]

Website: Visit Paid Website

About this app

With Tap to Pay on iPhone in the this app app, you can accept in-person, contactless payments, right on your iPhone — from physical debit and credit cards to Apple Pay and other digital wallets — no extra terminals or hardware needed. Enter the card details by touching the back of the device (if your device is NFC-supported) or manually enter the credit card details. With our app, you can easily accept card payments without the need for any hardware card terminals. Simply download Paid on your mobile device, set up your account, and start accepting payments from your customers in no time. Enter your customer’s email address before completing the transaction to send them a receipt automatically. No more wasted paper. Our app is user-friendly and easy to navigate, so you can focus on growing your business instead of worrying about complicated payment systems. Upgrade to our app today and experience the convenience and flexibility of a truly mobile point-of-sale system! No additional equipment or card readers. Add a description for those transactions that you need to remember what they were for. See the description in the transaction history. Issue refunds or share the receipt. It’s easy, secure, and private. Quickly review all the recent transactions. All you need is your phone. We charge as little as 0. Literally, sell on the go.