FACTS Family app not working? crashes or has problems?

FACTS Family Status

Published by on 2024-02-09

Stay connected to your school with the FACTS Family App! Perfect for both
parents and students, FACTS Family is a one-stop-shop that brings everything you
need to make the school year a success right into the palm of your hand. Easily
access grades, attendance, important school announcements, and more for an
annual subscription fee of just $4.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 13 Comments

By Valerie Nerge   9 months ago


Won't renew my subscription. Goes to payment, but never processes it.

By Kelly P   1 year ago


FACTS app not working for days says error occurred and we are working to fix…. It’s not working.

By Angela Beck   1 year ago


App continues to say not working, we are working to fix this problem, but never fixes Has been saying this for days and can’t log in, just automatically log outs, once read the message that it’s working on a problem with the timer showing it’s trying, going in circles, but never works

By Jane Ann Anzalone   1 year ago


I cannot log in to the app. When I try, it shows... ERROR - We apologize. An error has occurred and we're working to resolve it. Please try again later. It has done this for the past week.

By Michael Mitchell   1 year ago


App is not working!! Has been down for days. Fix or refund.

By Lindsay Vinson   1 year ago


Can’t pull-up application. It just says working on the issue

By Linda Byrne   1 year ago


Android app was working ok until around Frdiay. Now I can't log in. Tried to Uninstaller and reinstall as well as repurchasing the app. Now the himw screen says my last name and the intro tabs but keeps asking me to purchase the app. When I click this, then it gives me an error message that I already purchased it.

By bryan   1 year ago


Same issue as several other users. I can log in just fine on desktop and iPhone... but same credentials don't work on iPad.

By Kristi Doyle   1 year ago


I keep getting this error on some categories in the app (ex-Lunch, Directory). Other categories work fine?? Error: The web site you are accessing has experienced an unexpected error. Please contact the website administrator.

By Mavel cid   1 year ago


Everything I click on attendance or any other area of the app it gives me an error. It said the website you are accessing has an error. Please contact the website administrator.

By Yujin Cho-mcclure   1 year ago


I just the app on an iPhone and I’m trying to open Facts. The “continue to login” button doesn’t work.

By Amber Stewart   1 year ago


Hey, I'm on the new facts family app and my login in credentials are invalid although they're working fine on desktop. Please advise.

By Dianne Jelinek   1 year ago


I have been trying to download your new app (FACTS Family app on my android phone. It will not download and just keeps spinning until I cancel.


Common dislikes about FACTS Family app

- Requiring users to pay to subscribe again

- Not responsive

- Charging families when they could create shortcuts on their own home screen



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Common FACTS Family Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Facts Management Company, developers of FACTS Family.


100% Contact Match

Developer: Aware3, LLC

E-Mail: [email protected]

Website: Visit FACTS Family Website



About this app

Perfect for both parents and students, FACTS Family is a one-stop-shop that brings everything you need to make the school year a success right into the palm of your hand.  Easily access grades, attendance, important school announcements, and more for an annual subscription fee of just $4. 99 for the whole family to use.  Stay connected to your school with the FACTS Family App!  Download today to get started! 



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