Contact FACTS Family App Support
Company Name: Facts Management Company
About: Stay connected to your school with the FACTS Family App! Perfect for both
parents and students, FACTS Family is a one-stop-shop that brings everything you
need to make the school year a success right into the palm of your hand. Easily
access grades, attendance, important school announcements, and more for an
annual subscription fee of just $4.
FACTS Family App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Facts Management Company
Verified email ✔✔
E-Mail: appsupport@factsmgt.com
Website: 🌍 Visit FACTS Family Website
Privacy Policy: https://aware3.com/privacy-policy/
Developer: Aware3, LLC
4 Most reported problems 😔💔
my app will not a open. it keeps saying error.
Log In Issues
by Pfeffermoose
The biggest issue with the app is the difficulty logging in. You never know when you open the app if it will allow face recognition to log in or if it’s wiped the log in information and you have to put it all in. If you get the password wrong more than twice it locks you out for 10 minutes. Banking app are easier to log into than this. Why does it clear the face recognition option to log in?
If I am ordering lunch it has my payment method memorized but if I am paying a one off incidental invoice I have to put it in.
Overall a lack of consistency with the aspects of the app that provide convenience to the user is my reason for giving this app one star. It is a known complaint from users for many years and they have not made an effort to correct the issues.
Why do I have to subscribe again?
by Ebethc
I already had a RenWeb subscription but now they shut that down and switched to this. The RenWeb app said that my subscription would carry over but in order to use the app, it is requiring me to pay to subscribe again :( How do I get credit for already having my subscription?
App is just links
by LittleTam
Are there plans to make this app responsive?
This app is merely links to the family portal page. You have to slide the screen around to review report cards, the directory etc… Families are being charged when they could just create these shortcuts on their own home screen.
Have a Problem with FACTS Family App? Report Issue
Why should I report an Issue with FACTS Family App?
- Pulling issues faced by users like you is a good way to draw attention of FACTS Family App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FACTS Family App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FACTS Family App.
