Scheels Reviews

I used to love using Scheels for shopping and managing my credit card. But Scheels seems to be getting progressively worse. I have to continually open then close Scheels to get it to load all the way. This morning was the breaking point. After many attempts it finally loaded completely but then suddenly closed itself, did this many times. I finally gave up and had to use the this app Visa app to pay my card. And the shopping side of Scheels has failed me many times as well, refusing to put things in the cart forcing me to have to use the website to shop. Not sure what’s going on but Scheels used to be great. Hopefully the developers are actually reading some of these reviews and will make some positive changes.

Scheels is so frustrating, this is my first time using it and i am not pleased at all. I tried to order a pair of shoes and 2 days later I find out that the order has been canceled when I did not cancel it. I tried to reorder the shoes again and they didn’t have my size so I tried to order another pair instead. I ordered the shoes and exited out of Scheels , a few minutes later I got back in Scheels to find that the shoes were not in my cart. I called this app and they blamed it on my bank account. 1/5 do NOT recommend Scheels.

Always glitchy
Item descriptions take forever to come up *if they come up
Coupons rarely work - you need to call customer service to get them to work or wait for the fix and hope things in your cart are still there
Your rewards are not always there - will regularly say error - very frustrating
I wish Scheels would up its game, reduce glitches and make sure wallet section works

Scheels is awful. Sure the navigation works… kind of. When you filter to your store if literally shows items that aren’t available. Only wasting my time even more. To top it off when I go to check out it keeps saying to “fix” my information only repeatedly forcing me to fill out info I already did without ever letting me actually check out. Just go to the store, because their app was clearly giving the smallest budget.

I recently have noticed Scheels getting progressively worse. My card info will not load at all sometimes and it does take forever for payments to process through too. There definitely needs to be an update to the software or something because the lagging and not being able to load your account info or card info can be super frustrating.

I see other reviews with this same issue. In my case I attempted to order MTM Case-Gard products, but they were all “restricted” and I was directed to go to the website to order them: they are plastic boxes!!! I assume that the restriction is because the word “ammo” is used in the description of the items. I contacted customer service via the chat feature and was again directed to the website to order the items and that they would forward my concerns to another department. I like this app, but in this case I used another vendor to get my MTM products due to this issue.

Unable to sign in because of the update on their end. So all my order history for $6,000 plus last month is gone. I had signed up for vortex military discount and that is gone. They told me to create a new account and don’t worry about order history just give us more money basically.
They lost $500 purchase I have switched to another retailer. Euro optic

What’s the point of having an app to order products when I can’t because it’s “restricted?” I don’t understand why I can’t purchase a Pelican case for sensitive equipment (i.e. cameras) through Scheels . There is no mention of this on the website and makes no sense when viewing the products here. I’d like to have the ability to utilize one resource for ordering without having to log into the site to finalize my orders.

Scheels is easy to use and useful. In my humble opinion, it is missing one feature that would make it better! The store asks for my phone number, so obviously they are tracking my purchases. With that, I wish that I could see the in store purchases on Scheels as well. That would be so beneficial!

I love this app and Scheels . One of my favorite features was the heart at the bottom where I could click and save items that I am interested in and wait for the right time to purchase. With the latest app updates, that heart is gone. So if I want to view my saved favorites and lists, I have to login into my account on the website, so why bother using Scheels ? Please bring back the “saved” favorites feature in Scheels .

Scheels is amazing. But this new update they removed the favorites at the bottom of the screen. It would be nice if they put a new tab under the Account screen so we don’t have to sign in to the internet version.

App is great and convenient. Only issue is I still can’t set up auto pay for my this app card. Auto pay stood always be an option but apparently this app doesn’t want to offer this.

Scheels runs smoothly, looks pleasing, and makes the this app experience even easier than before! Looking forward to more updates and changes.

Bailey was helping me to verify the price match for an item I found from a competitor. She applied the discount to my account and it was so easy to checkout online. I prefer to shop at this app they price match and they have a great selection! The people that work there are friendly and so eager to be of assistance! The best customer service!

I was having trouble paying for a online order using gift card balance and it only wanted new money , All morning I was going around in circles on the website then I used the phone app and in three minutes I was able to order and pay using the money still on my gift card using my phone .

Just another reason who I love shopping at this app! Super easy app with all of the best products in the industry. Plus I can even buy online and pickup in store for those last minute items too!

The website is easy to maneuver, point balance readily available, though I live the store experience, when the weather is bad and the shipping is free, can’t beat it👍👍

My kids love going to this app to ride the Ferris wheel and they have everything we need. With Scheels it’s now even more convenient to store gift cards and automatically get my Visa reward gift cards!

I found a lower price on a different website and was able to send a link to customer service and they adjusted the price in my cart. Awesome Service this app thanks.

this app always has a way to top every sporting goods store. Their app is no different!! Thanks for always having a great inventory and making shopping easy.

As usual this app always comes to the rescue, easy to find a item you are looking for at good prices and fast expedited service.
I strongly recommend this app !!!