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Contact Scheels Support


Company Name:

About: At SCHEELS, we offer everything you need to fuel your passions, from sporting
goods and clothing to footwear, toys, and more. Our goal is to provide you with
the best retail experience possible, including managing your SCHEELS Visa.



Scheels Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Scheels Website

Privacy Policy: https://www.scheels.com/privacy-policy.html

Developer: Scheels All Sports INC







8 Most reported problems 😔💔

4.9 out of 5
Jerry Thedell
2025-12-19

No contact number. Package delivered to wrong address. Now what to do. Can’t believe large company does not have a customer service number.

Karon Jahn
2025-12-04

I ordered 1 Rogers goose call but was charged for 3. The was a problem with the first 2 orders going through but the 3rd one went through. Please refund me for 2 orders. My phone number is 952-445-6140. My email is karonj.jahn@redacted. I expect to hear from you soon. That's a lot of money! What is the phone number where I can reach you? Karon Jahn

Roger J Becker
2025-10-16

-I recently ordered a pair of WMNS AIR JORDAN 1 LOW shoes, I have now received 3 pair and have no idea why. I tried to call the customer support phone number and got a recording stating that the number is not answering. How can I find out what is going on. Please email me about this issue or call me at 319-470-3385

Jeffrey A Halverson
2025-10-06

my order number is 4109248074, i received part of my order the battery i ordered now says canceled?? sku 61637651221

Susan Mcdaniel
2025-10-02

I ordered a p-air of Birkenstock sandals. I did not like color. I weould like exchange for another color. The bill was 94.00 And my email had an order # 1011. When I try to return it does not respond.

Scheels updated their website and database of accounts

2024-10-05

by Captainamer

Unable to sign in because of the update on their end. So all my order history for $6,000 plus last month is gone. I had signed up for vortex military discount and that is gone. They told me to create a new account and don’t worry about order history just give us more money basically.
They lost $500 purchase I have switched to another retailer. Euro optic

Used to be a great app

2024-09-26

by Dewey911

I used to love using this app for shopping and managing my credit card. But the app seems to be getting progressively worse. I have to continually open then close the app to get it to load all the way. This morning was the breaking point. After many attempts it finally loaded completely but then suddenly closed itself, did this many times. I finally gave up and had to use the Scheels Visa app to pay my card. And the shopping side of the app has failed me many times as well, refusing to put things in the cart forcing me to have to use the website to shop. Not sure what’s going on but this app used to be great. Hopefully the developers are actually reading some of these reviews and will make some positive changes.

Restricted Items???

2024-09-27

by Justsay'nit

I see other reviews with this same issue. In my case I attempted to order MTM Case-Gard products, but they were all “restricted” and I was directed to go to the website to order them: they are plastic boxes!!! I assume that the restriction is because the word “ammo” is used in the description of the items. I contacted customer service via the chat feature and was again directed to the website to order the items and that they would forward my concerns to another department. I like Scheels, but in this case I used another vendor to get my MTM products due to this issue.




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