🏷️ About: With Del Norte Credit Union’s (DNCU) Secure Mobile App, you are in-touch with your business or personal accounts no matter where you go. That means you can check your available balances, transaction history, statements, transfer funds (internally and externally), pay your bills, and deposit checks.
We Investigate the app owner's website (Dncu.org), verify their legitimacy, and uncover hidden scams and complaints.
Zero stars if I could. Doesn't work on my older phone. Loads in landscape even though my iPad (thankfully new enough) is set to portrait with rotation locked. Won't even rotate to opposite landscape so I'm stuck with the buttons & camera at the lower right. Check deposit UI is a joke & my 1st deposit is "held for review", something that almost never happened with the old app on my ancient phone. My degree is in CS so I'm not pulling gripes out of thin air. Fire this developer. Almost forgot - the "privacy" is horrible. DelNorteCreditUnion is gobbling way more info from your device than it needs.
Long in is slow I can’t even see what I’m writing right now and I’m on DelNorteCreditUnion
This review is based solely on format and trying to enter the new app. It is very frustrating when an app forces the orientation of the screen. It also forces a new password that can’t be copied and pasted from the e-mail they send with a 10 digit number. Really is that going to help security by not allowing paste. Did he developers test on all devices, obviously not.
I have been with this credit union since it was Los Alamos credit union in the 1960s. I am 82 years old with health issues and you people have turned DelNorteCreditUnion into a nightmare for the elderly. What’s with the tiny fonts? What happened to color? Black and white? Is this supposed to “look professional”? It no longer feels personal. And now I have to re-enter my bill pay for my mortgage etc. as if I didn’t have anything to do with what’s left of my life except play your little game. DelNorteCreditUnion is ugly and a nightmare to use!!! I use an iPhone 8, not one of the new monster phones. DelNorteCreditUnion is definitely not user friendly!!!
When it works, it is a good UI. However, it never works. Every single time I try to log on, and ‘unexpected error’ occurs, kicking me out. I am unable to log in using Face ID. I have to try to enter my password which never works (even when I enter it correctly) and makes me reset. Then DelNorteCreditUnion requires me to enter a code sent to my phone or email which I never receive (not the same day at least) which expires in 15 minutes. FIX DelNorteCreditUnion Del Norte!!! So many bugs!!!!
This is the most worthless app I have ever had. I don’t know what they did to it the first one was perfect this one is always shutting down always forgetting my username and password I have the most difficult time checking my account balances from DelNorteCreditUnion!
I can’t even get past the picture page when I try to open DelNorteCreditUnion ! This is ridiculous. I’m going to have to call the bank to even find out what my balance is!!! Grrrr!
Unable to make deposits to my savings account. Please fix this !!! DelNorteCreditUnion is useless if you cannot make a mobile deposit!!! I could on make deposits on the old app!!!
I can’t get DelNorteCreditUnion to work even when I call for help. The representative is having the developer call me. I have spent at least two hours trying to load AND switch to this new version and have had NO ONLINE banking for a month. Pathetic!!! And totally poor customer service. Shame on you DNCU.
Old app was great. Had great reviews.
Wow what a cluster, but we all know this. Is this change for the sake of change? Was a “designer” hired, or was someone trying to justify their salary by moving to this new design and bloat? Who exactly made the decision to do this, when everything was previously fine? Why does that person still have a job?
Can’t deposit checks at all. Too many glitches.
The new business app is a hassle and my household checking app is now dysfunctional since the “upgrade”.
The old app was easier and more concise for viewing accounts. Also, the new app seems to have some bugs, hopefully these are fixed soon. Touch/Face ID do not prompt with each login like the old app. The authentication also takes a long time from the Home Screen to the account page. Please fix these ASAP!!
Much better than the old app but there are bugs that need to be fixed. When DelNorteCreditUnion is reopened after an expired session it does not automatically go to the login screen, instead it defaults to the wheel of death. I have to manually quit DelNorteCreditUnion to access the login screen.
Awesome app!!!
I love the update!
I recently went into your White Rock location and secured a loan within a couple of hours. Best rates, friendliest people and wonderful place to bank.
I love the new feature of looking at quick balances in my account . Makes it extremely easy and convenient
Del Norte Credit Union appears generally safe, but use with caution.
JustUseApp Safety Score for Del Norte Credit Union is 33.2/100.
This assessment is based on our NLP analysis of 6,840 user reviews.
Combined with the app store average rating of 4.8/5.
Del Norte Credit Union appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Del Norte Credit Union is 33.2/100 .
This conclusion is based on analysis of 6,840 user reviews.
Del Norte Credit Union collected the following data from you:
That means you can check your available balances, transaction history, statements, transfer funds (internally and externally), pay your bills, and deposit checks.
With Del Norte Credit Union’s (DNCU) Secure Mobile App, you are in-touch with your business or personal accounts no matter where you go.
You’ll never need to worry about waiting in lines again, because you are in control of your finances.
Download today.
