Cerebral - Mental Health Reviews

I’m not sure what it is, but this year’s round of SAD was incredibly brutal. I felt like I had drowned with my head under water. It was hard to come to terms that I was depressed, but I’m proud of myself for finally getting help. I currently have the medication + counseling plan, and have been lucky to have an amazing experience.

My psychiatrist reliably refills and evaluates my medicine treatment as needed. Most of all though, my care counselor is incredible. Even though I couldn’t afford the therapy plan, I felt so validated and so much more hopeful that I will get better after talking to her. She is a breath of fresh air and so genuinely passionate about helping others. When I struggled to mention any strengths about myself, she took the time to tell me what she could see in me. I am so grateful for that sweet moment... it reminded me that it’s so important to continue to live, that I am strong, and there is so much to look forward to in life.

Sappy, I know, but I’m lucky to say that my current experience with this app is helping me pick myself back up, and it’s definitely worth a try if you are also struggling.

I have been shopping around for mental health help and counseling that will not break the bank because I don’t have insurance. I kind of got that. The 85$ package was the only one I could afford which is medication and meetings with a care counselor. I emailed back and forth with customer service to ask what a care counselor does and I could not get a straight answer so I assumed it would be some type of clinician/ LCSW that I would have therapy with instead of a psychologist or something. No. You get a 30 minute appointment with a prescriber every 3 months that prescribes your medicine. I was told if you want more appointments than every 3 months it’s extra. They are not your therapist. The care counselor IS ALSO NOT A THERAPIST. I was told this by my care counselor during my first appointment, he wanted to make it explicitly clear that he was not providing therapy. At most you tell them a problem you are having and they send you an article to read to help yourself. You will not be receiving any actual therapy from this package. I’m essentially paying 85$ a month for a prescription service because that’s the only thing I’m getting out of Cerebral . The one positive thing I have found is that I told my prescriber about my chronic migraines and was prescribed an anti depressant to that is also used to treat them. While it doesn’t really help with the anxiety it HAS helped my chronic migraines. So at least I am not in constant daily pain.

I initially turned to this app when I needed therapy desperately, and struggled to find a therapist/psychiatrist in person who would take on new clients due to covid. I decided to go through with the subscription on here only to find out they had no available counselors and could only help me with getting medication. I proceeded with the mindset that I now only needed to look for a new therapist and could scratch a psychiatrist off the list. Terrible choice. Within the few months I've had this app, I've been forced to reschedule appointments with my prescriber THREE times already, and the only explanation I was provided with was "Unforseen circumstances". Normally I would be understanding of this, but three times is just unbelievable! Especially considering that due to this, I could not get a refill for my prescription before it ran out and went practically a week without my meds after only being on it for a month. Not to mention that your only source of communication through Cerebral is a chat feature that could take anywhere up to 2 days to respond, and you can't even schedule an appointment until the notification pops up promoting you to do so. So if you feel you need an appointment quickly, good luck making one. I would say to anybody, take your money elsewhere and save yourself the headache. For an app that is meant to help people and provide somewhat of a safe space, they've really offered nothing but more frustration for me.

My appointment with the prescriber occurred about an hour after my scheduled appointment time which was an inconvenience because I had already adjusted my schedule. I do have to say the prescriber was so nice and knowledgeable, but the negative experience with them was probably just a product of the inconsistent service with this company. The medication wasn’t entered, so I tried to reach out to support through Cerebral to inquire. After no response in Cerebral , I called the contact number for support only to be prompted by recordings to seek assistance through Cerebral . I’m given the vibe that representatives shouldn’t be bothered by phone. I felt completely lost in the process, and the portal is void of clearly set expectations for new patients. Only at the time of sending my cancellation email did I receive a response through Cerebral and a voicemail. This made me think back to all of the negative reviews I read about people having lapses in therapy or medication due to a buggy system and poor communication. And by the way, cancellation is a process in and of itself. You can’t even remove your own card information from the portal. It truly felt like a I was number/sale rather than someone seeking genuine services and treatment. I didn’t even bother asking for my $30 refund (discounted first month). Just keep the money at this point. This was not a good experience for someone in need of solid mental health services.

Edit: as of 9/14 I canceled my subscription. These people will not work with you to get your medication they prescribed. I WAS CONTACTING CUSTOMER SUPPORT FOR 3 WEEK WITH NO POSITIVE RESULTS. For whatever reason they never gave me the option to mail it out despite it being their services gimmick. 4 request for updates later, giving 3+ business days each time, I got fed up. Potential users, please be aware, they won’t have your best mental health interest in mind and will make them worse. Emailing the person who responds on here is a joke and they are rudely blunt.

I was subscribed Prozac by my this app prescriber on the 8/28. It is now 9/10 and I have yet to receive a prescription that said would take 3 days maximum. I wrote them 3 times so far with no resolve other then “did you want it to a local pharmacy or shipped?” Um. This service is supposed to allow you to buy your medications online, not once was I told or discussed a local pharmacy. I literally JUST want to buy the prescription they put me on. No one seems to be taking this seriously or looking into it. I’m definitely considering a credit card chargeback and canceling a service I really wanted and needed. Such a shame since they had glowing reviews. I’m convinced this company has no compassion for the people trying to seek help. Also, the care coordinator who responds to these bad reviews is the same responding in my app. They don’t care and it’s been weeks already. She isn’t helping.

I recently got an account with them to help manage my anxiety because I moved to a new state and don't know anyone, crashed my car, and need meds to function. They not only ditched my first video session and kept me waiting 35 mins before I hung up, but the next time I was on time but the microphone wasnt working so it took 3 mins out of our session so he said "let's just reschedule" even though there was 10 mins left of the session! He could've at least started to ask me basic questions but hung up. The 3rd time I tried connecting but the link wasn't working. I was in contact with all of them on the thread/messenger telling them what was going on and keeping them updated. I was suicidal going through ALOT of things and was telling them these things and I get a message that they cancelled my membership because I didn't answer their calls.... i didn't even know it was them until after I checked my RoboKiller app which shouldn't matter because I was constantly in contact with them while I was messaging them. They literally, I mean LITERALLY called me almost 10x daily. So if someone doesn't answer that much they get canceled? Most people who have anxiety and/or depression have problems talking about their issues in person. What they did was completely wrong. If i was suicidal that night and went to talk to them, I could've been dead. this app, you disgust me. SCREW Cerebral!!!!

Cerebral listed an incorrect time zone for my appointments and when I showed up at the time listed, my provider did not. When I reached out the customer service representative relayed that my appointment was not at the time shown in Cerebral but actually in a different time zone (which was also not the one I am in) and made it seem that I should have known this mistake when scheduling. I was then marked as having missed my appointment instead of it showing that my provider did not show up. I ultimately chose to cancel because the response I received was so frustrating and was told on the phone that I would be eligible for a refund due to the misunderstanding and the fact that I was unable to use the services because Cerebral was giving me incorrect information. The agent on the phone was the only kind person I’ve spoken to at this company and she directed me to the online cancellation form. Then the customer service agent processing my request denied a refund saying that I was ineligible because my billing date had passed and I had missed my appointment. I explained in detail the issue I had and was again told it was my fault for missing the appointment. I have received nothing but additional stress from Cerebral and they have taken zero accountability for the failings of their scheduling system. I would rate it 0 stars if I could. I would never recommend Cerebral.

This company has switched all of their salaried Therapists to private contractors. This means that all of their greatest therapists have fled to other jobs as their pay has been greatly diminished, and their benefits taken away. Cerebral is finicky at best, and sometimes downright unusable. Their customer service number no longer has agents to speak to, and all correspondence with support must be done through e-mail. Stay away from this company at all costs.

*Update*
This company finally responded to my cancellation e-mail after nearly a week of waiting to hear from them. They also responded to this review below, rather generically, and didn’t offer any specific help. Their phone lines don’t actually have anyone to speak to, and they just request that you correspond through e-mail. The response that I received through e-mail was that I’m not eligible for a refund, even though I didn’t use the service during the month in which I’m requesting. The reason this is so frustrating is because I was told explicitly from a representative of their company that I’d get a refund, as long as I hadn’t used the service during the month of the request. Once this company has your money, they do not care about you. If you’re reading this, and considering starting service with them, please stay away from them at all costs. You will not be satisfied with them in the long run.

I was excited to finally start working on my mental health. I initially spoke to a psychiatrist and was prescribed antidepressants. Then I spoke to a counselor exactly one time. Cerebral never worked, I was never assigned a care counselor, customer service was slow and mostly unhelpful, and isn't even addressing the issues I bring up in our emails. After starting me on antidepressants, no one ever followed up even one time to see how they were working for me. I spent a few hundred dollars and was given a script for 6 months, but now that I'm trying to move my remaining 3 refills to a local pharmacy, the script that truepill pharmacy provided only has a one month supply due to NY law. So I emailed and asked for the provider to forward the original script to my local pharmacy and they just said "oh we are sorry can we offer you a discount?" to which I told them I was disappointed they didn't even acknowledge the refill inquiry in the email. So now they sent their phone number. Its frustrating and i cannot imagine staying with a company with such subpar customer service in the mental health industry where attention and compassion are expected especially when there are a number of alternatives. I've switched to talkspace and it's been flawless. But I still need the remainder of the 3 months of meds I paid good money for and they're obviously in no rush to provide that.

this app app= 5/5 recommended. My this app team experience = 5/5 recommended. this app as a company to treat your ADHD? 2/5 stars. this app advertises themselves to be able to provide to the masses, but they can’t. The legality and safety this app as a Telehealth company needs to adhere to doesn’t allow them to treat everyone with ADHD. They aren’t upfront about what they can and cannot do, and to be honest it’s misleading and seems a bit predatory. There’s a very specific requirement you need to meet in order for them to prescribe certain medications to you, and only after you’ve paid them for your visit will you find this out. The providers have all been very kind and caring, so this app as a company is onto something big here. But don’t go in thinking this will DEFINITELY be a company to help you. It’s not a sure thing. You work on their terms, they don’t work on yours. If your terms match theirs then this is 100% a phenomenal program.

This is a great idea especially for someone like me who has a fear of going to in person appointments. However, the this app service is still full of bugs and is unfortunately NOT something that someone with actual anxiety or depression should pursue. Despite meeting with a medication specialist over two weeks ago and having my prescription approved, I have yet to receive my prescription in the mail nor have I received any tracking information for my medication. Instead, my medications have all been showing as “tracking information pending” for the past two and a half weeks . I gave the system some time and then reached out for some help. I was told my issue would be looked into, but I have never received a follow up. This was last week. I was forced today to message again. Not to mention my first therapy session, there were technical difficulties on the therapist side and we were forced to abandon the video call and resort to a phone call instead. This is NOT the service I have signed up for. I have already spent 125 dollars for two months of service and I have no medication and nothing to show for it. Pursue in person therapy instead. They are unresponsive when you have difficulties and they have done nothing but take my money and provide me with absolutely no care. Strong Recommendation to avoid Cerebral.

So i started this app for actual help with medications. My primary doctor was managing them all, and bless her heart she tried. She would just add more medications each time I addressed a new issue. At one point I was on 7. 6 mental health related. So I joined this app for management of medications. They did help me decrease medications. The support staff responds promptly. But for the price of the service plus the price of all the medications it is expensive for the service I'm getting. I see a doctor MAYBE once a month if I'm lucky and they’ve changed doctors on me too. With changing doctors came changing medications. I haven’t felt regulated at all since being on this service and am searching for a physical psychiatrist. I want someone who listens to what I have to say and can properly diagnose and prescribe based on history. Unfortunately my doctors on this app doesn’t really listen to me or ask any questions. And when I say the medications feel like they aren’t working, they just brush it off. this app could do better and do regular check ins with clients on how they’re liking the service.

I was also double billed once for medications and they fixed that issue by delaying my next delivery. They did this quickly so that was nice.

I canceled my subscription back in February of 2021 after months of being unsatisfied. I had never once felt cared about, my “care team” felt completely robotic, I was NEVER taken seriously. So, I followed all the steps to cancel my account, couldn’t log back into it and thought everything was settled.. turns out, I was continually being charged still, without my knowledge, or any notification of any kind until December 2021!! Then they gave me the run around and played the blame game, I was promised my problem would be resolved but it never has been. You know, for a company that is supposed to CARE about people, THEY DON’T. Once I got that startling email about charges to my card I logged into my account and saw I had several messages from my “care counselor ”, I never responded, for MONTHS, but somehow they couldn’t figure out that something was, you know, off? “Hey maybe we should try a little harder to contact her and see if everything is ok?”. I had to file a dispute with my bank and cancel my card to get my money back and keep them from stealing more. They are still trying to charge my card. I have once again gone through the cancelation process, nothing. All I have gotten from this site is more stress, anxiety and a further distrust or medical personnel.

When I signed up for this app I chose the medication + therapy option because I was really excited to meet with a therapist (I specifically wanted someone with a PsyD or PhD, which they made seem like would be available with this option). I chose the more expensive option for this purpose. I then fill out my information to find that there are ONLY 2 therapists in my state on Cerebral and that neither of them have availability that works for me and neither of them are PhDs or PsyDs. I was a little bummed, but I thought "no big deal, I will just switch to care counselor + medication". So I immediately emailed telling them about what happened and they said they would not refund me the difference between care counselor + medication and therapy + medication. Even though I did not use any of the therapy services and I emailed them immediately. They are in it for the money, 100%. They would rather lose me as a customer and keep my extra cash than make things right by letting me switch my membership and continue to be a customer. I am appalled with this company that claims to care about mental health. I asked my customer service representative if I could speak to a supervisor about this issue and have been ghosted for 3 days. Do not trust this service.

This service was great in the beginning. Then a few months in, it wasn’t. This was fraud and a farce. Monthly payments to speak to someone at inconvenient times months apart. Care councilor only ever asked me if my medication was working. She spent the entire 30 minutes on that one question and typing. She would ask me the same questions about my medication in that same session over and over. After a while, I stopped attending. My opinion is she was multitasking. She was definitely working on other things as 30 minutes to type a one sentence response for that same question is ridiculous. Actually, the one time I was sobbing and needed to talk she was unfazed and cold and told me I had 15 minutes left so I never opened up to her again. I only kept this app this long because of my medication but then I stopped receiving those too. I haven’t seen a bottle of medication in about 8 weeks. Last refill was December 9th and it’s February 2nd. Once your class action suits begin, I will gladly be joining them. This is fraud and someone is eventually going to do something about it. Daily Mail did an entire article about the this app being A scam a mere month. More and more people are catching up on the garbage this is.

After shopping around for a couple of days I saw how highly rated this app was a decided to give them a try. I signed up for the service because I had to speak to someone ASAP. I signed up and completed the forms and right away received errors messages when scheduling an appointment with a provider. The site lists so many possible options and I selected different times about one month out. The same message appeared saying that the time is no longer available. I spoke to CS. the next day and they scheduled the appointment. Unfortunately the provider never showed up to the zoom. I received a call from CS 30 minutes after the scheduled call notifying me that the provider cannot make the call and will reschedule. That information would have been useful ahead of time. The time the prolonged frame that everything happened is very inconvenient along with the lack of notice. If you are looking to speak to someone within the week. This is NOT WORTH IT. Get help somewhere else. When a 100% refund is requested they do not take accountability for the lack of rendering services and hide behind apologies and only continue to state they are a subscription model.

It’s expensive. If you want everything they offer you’re looking at 325 a month. It was way too expensive and I personally wasn’t getting a lot out of it. I tried to cancel and they don’t make it easy. You have to send a request to a cancel e-mail. Then you have to wait two weeks? In that time, I’ve been constantly harassed about paying a 325 dollar bill when the whole reason I cancelled was that I couldn’t afford it. No one can talk to me directly or send me an actual invoice. They will just send you to an FAQ or rehash how to properly cancel. Feels borderline like a scam. Here is an service that’s supposed to help people with anxiety, stress and other mental help issues causing undo stress and anxiety. Never going to any service like this again.

If you need an app like this because you can’t go to a doctor in person, make sure you read the fine print and work with someone on the billing. It feels predatory. The therapists are nice and knowledgeable. It’s Cerebral and the customer service side that’s predatory.

If you can go to a mental health professional in person, you will be much better off dealing with an actual, professional receptionist who can provide payment options and spell out terms of service.

The care counselors and some providers are super helpful and sweet. They helped a lot with learning new management skills for anxiety and depression. Well, mostly just the care counselor. However, my meds were constantly off schedule and arriving late or early. If you miss an appointment they won’t refill them for you (which is a huge part of why i get them sent to my door, i constantly miss appointments and can’t get to an in person place for them) and i was going on and off meds left and right. now i’ve been unmediated for two weeks before i finally saw that they aren’t sending out any refills before another appointment. That’s fine- just would’ve been nice to be told that two weeks prior.
If and when you decide to cancel, they make it almost impossible. Since i’ve already done the digging- don’t try in Cerebral , don’t try through the providers or counselors or anything, they won’t do it over the phone, and your only option is an email and hope they see it in a reasonable time and don’t try to give you the go around about canceling. for me, this service is great until it just really isn’t. wouldn’t do it again over the frustration of the last year.

Once you purchased the subscription you take a test and then go to the appointment screen however there were no appointments available. I had to contact support and we went back and forth. I explained the problem and they would send me a generic article on how to reschedule. I had to explain that the problem was a lack of available appointments 3 times before they actually helped me. Then once I had my first appointment it was the day before my subscription was set to renew. The first month was basically waisted because they had no available appointments. The next month was even worse, I tried making an appointment right after my first appointment was over but the whole month had already been blocked out. I had to contact support again and again they sent me the same generic article about rescheduling appointments. I was so frustrated I just stopped replying.
In all honesty Cerebral feels like a scam. In their terms of services they state that there are no refunds even if the services is not used do to lack of appointments. Which means they KNOW that they don’t have the workers needed to run Cerebral correctly. They shouldn’t take on more clients if they can’t offer us the service they’re advertising!

I was really excited to try this method of therapy out. I don’t really have a lot of time to do in person therapy and the thought of just being able to message my therapist sounded awesome. It also sounded convenient to be able to have meds available if needed. However, as I was setting up my account, my therapist that was “customized and personally selected based off of my needs” was not. And I get it, can’t always get what you want, but my biggest request was that I did not feel comfortable having a male therapist. Unfortunately that was the only choice they gave me. Customer support was actually quite helpful when I reached out to them asking if I could change therapists, but apparently there was only one therapist for my entire state and it was a male, so I didn’t have any other choices for therapists. This unfortunately was a major deal breaker for me. I completely understand the shortage in mental health workers, however, it was frustrating to put my money into a subscription before finding this out, and ultimately a waste of my money. I feel like this kind of information should be disclosed before people invest their time and money in this program.

Update 2: I never received any services for my 2nd month, cancelled and asked for a refund, but this app support’s Angelo D. rejected it. This is a subscription model, so even if they don’t give you any services, you will still be charged. Biggest waste of money ever!

Update 1: This is my update after about a month. I was excited to find an online service to get my medication. And I enjoyed talking with my care providers for the initial sessions, but it’s been downhill from there. My providers don’t seem to listen to my needs as they’ve sent out way more medication than I said I needed. At least I got it in a timely fashion. I just don’t feel listened to and my care provider even canceled my second session last minute. Which is fine, stuff happens. However, the next available appointment is more than a month from now. With the prescriber, 2 months. Talking with your health professionals this infrequently with a monthly subscription service isn’t right. Cerebral is almost unusable as well. Can’t book appointments or complete your tasks. Not worth the 85 a month in my opinion. I’m ending my subscription.

I got Cerebral because I don’t have insurance and desperately need care for my mental health. At first everything seemed to be going great, I was easily going to get my medication and therapy at an affordable rate. My prescriber said she’d have my pills delivered probably by midweek the next week and when they didn’t come i reached out to my care team. They tried to send them to a pharmacy (which would have been great had I actually had insurance) since I couldn’t afford them I asked to expedite them they said they’d reach out to my prescriber and get back to me. Two days later no response. I contact them again and this time alert them I am completely out of medication and they say the same thing. I just received a message two days after that last contact saying my prescriber can’t actually prescribe my medication because SHES NOT EVEN LICENSED IN MY STATE. They recommend people when you join and recommended me someone who cannot even prescribe me medication. Im going to unfortunately have to stick with Cerebral for a while until I get insurance. I do not feel cared for or respected by any degree.

1.) I have been with this app for 3 months and I cannot give them enough stars. I have been in therapy for 12 years and have had my medications adjusted multiple times over the last 3 years. This has been the first experience that I feel truly heard by my therapist (Sara W.) and my provider (Monica F.). Their ability to have direct communication with one another has expedited me getting proper help. They make it a priority to get in touch with one another right away when they feel changes need to be made.

2.) Being able to look through therapists’ profiles before committing to seeing one was also a great experience. I got lucky and LOVE working with my initial choice, but it’s great that you can switch from one therapist to another, without having to physically go to a new location.

3.) Cerebral is so convenient and easy to use. I get help from the comfort and privacy of my own home, which has helped significantly to working through my struggles.

4.) I honestly see myself using this service for an extended amount of time! I have been feeling significantly better since starting with them in ways I haven’t felt in years.

THANK YOU ALL FOR WHAT YOU DO!!

The service is trash and not worth the money. The appointments are rushed and counselors and prescribers all seemed bored and annoyed when I asked questions or spoke at all. My counselor only responded to message every other day and because of this when she sent my medication to the wrong place 4 times in a row the delay time to actually receive it took over 2 weeks because of the slow communication. I was prescribed 3 medications and was charged extra for the medication which I thought was included in the price. I know other members of this app with the same medications and no health insurance just like me but they didn’t have to ever pay extra so I’m not sure why I did every month. And when I asked these questions went unanswered as did most of my questions about the service. Also you only get monthly meetings with are about 15 minutes with a counselor which is ridiculous and you can only meet with your prescriber every 3 months so why is every month charged the same when all of the services are not available every month. I was a member for 5 months just to give some clarity. I tried to give them a chance.

I signed up with my insurance and took the next step to help myself. It took about a month to even see a prescriber and just a prescriber. No therapist or anything. I mentioned this to their costumer help center and they offered me a refund for the first month, but no mention as to when I’d see a therapist. After I met with my prescriber, she immediately prescribed me mood stabilizers without getting to know anything about me. Just a few simple questions and that was enough to prescribe medicine which is another red flag. I asked her when I would see my therapist next and she got flustered and started making things up. She said someone would follow up with me after this session ended and even then she sounded unsure. Which no one did and I had to reach out and ask. When I did ask, they told me that they didn’t have any therapist for my insurance and instead I could pay almost 300 a month to talk to someone. I waited 2 and 1/2 months to be told this and I wasn’t my time and money for pills I didn’t even want. This system is super frustrating and I wouldn’t recommend. They made it seemed that with my insurance it should be easy and available but I was stupid enough to believe it. Thanks.

Was charged for three months before even finishing registration, when calling back asking for a refund on my money for services I never used or even had access to, was given a run around by customer service. The woman emailing me tried to lie to me about what was in their terms of service even after I pointed out multiple times that according to their billing policy I am still eligible for a refund. She tried insisting that even though registration was never completed, because I started registration I could still be billed even without verification of my ID along with payment information. All they had was my name typed out and a card number. She tried to tell me the professionals need payment for being “available” to provide me services even tho I did not use or have access to them, what does that even mean? I was not registered. I did eventually get my refund, however the fact that she would try to lie like I cannot access the terms for myself and then continue to dodge my questions and direct quotes from the terms was ridiculous. If somebody else were to not push as hard and were in my situation they would have definitely just been robbed of over $200.

this app tells you that it’s affordable therapy, but what you’re actually paying for is a care provider (and medicine if you chose to). If you want to see a license therapist through this app, you have to pay a few hundred dollars, just like every other therapy app. Due to hard times I was unable to pay for my monthly subscription. I knew this ahead of time and emailed this app to cancel my subscription (there is no other way to cancel). this app cancelled my subscription, but not until two days after I was suppose to pay for this month’s subscription. When I had gotten my last check from my last job, this app took out my monthly subscription payment. When I contacted someone about it, they told me that my account would be cancelled after this month. I needed that money to pay other more important bills and rent. this app also cancelled my appointments I had this month, so now I am paying a monthly subscription for absolutely nothing in return. This is literally a robbery. this app falsely advertises and has super fine print in their contracts. Please do yourself a favor and go use BetterHelp. I used to use them and they are so much better. They are more expensive but if you can afford it, it’s so worth it.

and they got me one. i downloaded Cerebral yesterday after i came across it on a tiktok ad. i felt like it was a sign. even though i ignore all the other ads on tiktok i figured i’d give this a chance since i’ve been going THROUGH. SOME. ISH. i over slept through my alarms (go figure , i am sleep deprived and depressed) and show up and it says my therapist was available but no one was there so i join the room , and wait . go back into Cerebral and try to reschedule being all sad cause i really wanted this appointment. I just made it yesterday , i haven’t even had Cerebral 24 hours yet but i KNEW i NEEDED this appontment and i really didn’t want have to call the suicidal hotline cause i didn’t feel suicidal but i just don’t have any motivation to live (if that makes any sense)

anyway my therapist is AMAZING. tomorrow i have an appointment with a care coordinator. i’ll update after that one.