Hyperspace AR app not working? crashes or has problems?

Hyperspace AR Status

Last Updated on 2024-07-04 by Universal Everything Ltd

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Common Hyperspace AR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hyperspace AR app on iOS and Android devices. Solve all Hyperspace AR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hyperspace AR iPhone Issues and Solutions

Hyperspace AR iOS app crashes, not working, errors
Hyperspace AR iOS app network issues
Hyperspace AR on iOS has black/white screen

Hyperspace AR Android App Issues and Solutions

Hyperspace AR has errors/crashing/not working
Hyperspace AR server network connectivity issues
Hyperspace AR has black screen

Hyperspace AR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hyperspace AR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hyperspace AR app crashes or not working on Iphone (iOS):

Close and restart the Hyperspace AR app on iPhone
Update Hyperspace AR app to the Latest Version for iOS
Uninstall and reinstall Hyperspace AR iPhone app
Update your iPhone to the latest iOS version

Fix Hyperspace AR on iPhone unable to connect to server/internet connection issues::

To resolve Hyperspace AR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hyperspace AR black/white screen (blank screen) on iPhone:

Follow the Hyperspace AR iOS app troubleshooting guide Here →

Hyperspace AR Android App Issues and Solutions

Fix Hyperspace AR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hyperspace AR app issues:

Force Stop the Hyperspace AR App
1. On android, goto "Settings" » click Hyperspace AR app. » click "Force Stop".

Update Hyperspace AR to the latest version on PlayStore

Clear Hyperspace AR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hyperspace AR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hyperspace AR.

Fix Hyperspace AR unable to contact server/ Hyperspace AR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hyperspace AR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hyperspace AR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hyperspace AR on android.

Solve Hyperspace AR black/white screens issue on Android:

Follow the Hyperspace AR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Universal Everything Ltd, developers of Hyperspace AR.

About this app

Scan your space, then draw on the screen to create 3D AR sculptures. Your toolkit includes flowers, crystals, spikes and threads, which also sample the colours of your environment. Hyperspace AR is a LiDAR augmented reality art experiment by Universal Everything. Create a site-specific exhibition of AR sculptures in your own space. This AR experiment has been designed using the LiDAR camera and will therefore only function on the iPhone 12 Pro and iPad Pro 2019 and up.