MyDStv Africa app not working? crashes or has problems?

MyDStv Africa Status

Last Updated on 2024-09-30 by Multichoice Support Services (Pty) Ltd

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Not working

60.0%

Something else

36.0%

4.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyDStv Africa Problems 😠👌🔥

- Payments no longer work

- Unable to know how many days left till subscription ends

- App keeps telling user something went wrong and to try again

- Worst upgrade ever

9 Reported Issues: 😵🆘🛟🚨📢

Marietjie

2024-11-12

My dstv stream on my android tablet is stuck on the blue opening screen Have done all the proposed solutions already : • Restarted tablet • Cleared d

Faraad Michael Radjoo

2024-11-04

Dstv stream not playing on my PC

Joachim Ehimuan

2023-12-14

Hello, I can't make payment with MyDStv app on android

George Vosloo

2023-10-29

My dstv app not working stuck on join rewards The Games before the Game

🥺 🗣️Troubleshoot | Fix Now in One Click

Marchant Herbst

2023-07-04

Hi. mydstv app keeps on crashing. Any advice please

Hellen Maotwane

2023-04-25

My dstv doesn't work and i wna pay

Steve Joubert

2023-04-24

The MyDStv app that I use to manage my devices constantly will not open. You have to delete the app and download again to get it to work. This is ridiculous. It happens now 2 out of 4 attempts!

Maria E Van Niekerk

2023-04-02

My dstv app do not open. I can't log in.

Teko Marumo

2023-03-13

I sometimes have to manage my account but MyDstv app doesn't work. What must I do for it to work?

Showing 1-9 of 9

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Common MyDStv Africa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyDStv Africa app on iOS and Android devices. Solve all MyDStv Africa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyDStv Africa iPhone Issues and Solutions

MyDStv Africa iOS app crashes, not working, errors
MyDStv Africa iOS app network issues
MyDStv Africa on iOS has black/white screen

MyDStv Africa Android App Issues and Solutions

MyDStv Africa has errors/crashing/not working
MyDStv Africa server network connectivity issues
MyDStv Africa has black screen

MyDStv Africa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyDStv Africa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyDStv Africa app crashes or not working on Iphone (iOS):

Close and restart the MyDStv Africa app on iPhone
Update MyDStv Africa app to the Latest Version for iOS
Uninstall and reinstall MyDStv Africa iPhone app
Update your iPhone to the latest iOS version

Fix MyDStv Africa on iPhone unable to connect to server/internet connection issues::

To resolve MyDStv Africa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyDStv Africa black/white screen (blank screen) on iPhone:

Follow the MyDStv Africa iOS app troubleshooting guide Here →

MyDStv Africa Android App Issues and Solutions

Fix MyDStv Africa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyDStv Africa app issues:

Force Stop the MyDStv Africa App
1. On android, goto "Settings" » click MyDStv Africa app. » click "Force Stop".

Update MyDStv Africa to the latest version on PlayStore

Clear MyDStv Africa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyDStv Africa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyDStv Africa.

Fix MyDStv Africa unable to contact server/ MyDStv Africa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyDStv Africa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyDStv Africa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyDStv Africa on android.

Solve MyDStv Africa black/white screens issue on Android:

Follow the MyDStv Africa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Multichoice Support Services (Pty) Ltd, developers of MyDStv Africa.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyDStv Website

Privacy Policy: https://www.dstvafrica.com/media/4798/privacy-policy.pdf

Developer: MultiChoice Support Services (Pty) Ltd

61.54% Contact Match

Developer: MultiChoice Support Services (Pty) Ltd

E-Mail: [email protected]

Website: 🌍 Visit MyDStv SA Website

About this app

The MyDStv App is an easy and convenient way for you to manage your DStv account - FIX errors, PAY online, UPGRADE/ DOWNGRADE your package, UPDATE your details & RENT latest blockbuster movies all from one APP. Take control of your VIEWING EXPERIENCE today by downloading the MyDStv App by DStv. Have peace of mind, knowing that you are in control of your entertainment! Great ENTERTAINMENT that offers you - Live NEWS from around the world, KIDS Shows, Latest Blockbuster MOVIES and your favorite SPORTS for you and your entire family.