Klani IM app not working? crashes or has problems?

Klani IM Status

Last Updated on 2024-08-01 by Tv Klan sha

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Not working

72.4%

10.3%

Screen

10.3%

Account

3.4%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Klani IM? Report Issue

Common Klani IM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Klani IM app on iOS and Android devices. Solve all Klani IM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Klani IM iPhone Issues and Solutions

Klani IM iOS app crashes, not working, errors
Klani IM iOS app network issues
Klani IM on iOS has black/white screen

Klani IM Android App Issues and Solutions

Klani IM has errors/crashing/not working
Klani IM server network connectivity issues
Klani IM has black screen

Klani IM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Klani IM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Klani IM app crashes or not working on Iphone (iOS):

Close and restart the Klani IM app on iPhone
Update Klani IM app to the Latest Version for iOS
Uninstall and reinstall Klani IM iPhone app
Update your iPhone to the latest iOS version

Fix Klani IM on iPhone unable to connect to server/internet connection issues::

To resolve Klani IM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Klani IM black/white screen (blank screen) on iPhone:

Follow the Klani IM iOS app troubleshooting guide Here →

Klani IM Android App Issues and Solutions

Fix Klani IM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Klani IM app issues:

Force Stop the Klani IM App
1. On android, goto "Settings" » click Klani IM app. » click "Force Stop".

Update Klani IM to the latest version on PlayStore

Clear Klani IM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Klani IM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Klani IM.

Fix Klani IM unable to contact server/ Klani IM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Klani IM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Klani IM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Klani IM on android.

Solve Klani IM black/white screens issue on Android:

Follow the Klani IM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tv Klan sha, developers of Klani IM.