Contact TruStar FCU Support
Company Name: TruStar Federal Credit Union
About: TruStar FCU is your personal financial advocate. It’s fast, secure and makes
life easier by empowering you with the tools you need to manage your finances.
TruStar FCU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@trustarfcu.com
Website: 🌍 Visit TruStar FCU Website
Privacy Policy: https://www.trustarfcu.com/assets/files/k12t0vNt/PrivacyDisclosure.pdf
Developer: TruStar Federal Credit Union
3 Most reported problems 😔💔
New Online Banking
by Susan Beth Sumner
The new layout of the checking and savings transactions is not as easy to read. I am still learning to navigate the new system and that is my biggest concern.
Why do I need a nickname when everything is already taken? Dumb
I just don’t like it
by WW=WonderWoman
I like the old one better. I can’t see my pending true pay items.
Key features are now missing
by JaciChan
Although the new app appears to offer more individualized settings, a few key features in the payment module were lost with this change. Gone is the ability to sort your pending payments by payment date and you can no longer adjust a single instance of a reoccurring payment. Your beta testers should include long term users of your applications.
Have a Problem with TruStar FCU? Report Issue
Why should I report an Issue with TruStar FCU?
- Pulling issues faced by users like you is a good way to draw attention of TruStar FCU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TruStar FCU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TruStar FCU.
