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Published by LabyMedia GmbH on 2023-08-25

With the LabyMod app on your smartphone, you can customize your ingame character
easily and quickly. You can collect your daily streak reward and earn LabyCoins
with it.

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Common La Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot La app on iOS and Android devices. Solve all La app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

La iPhone Issues and Solutions

La iOS app crashes, not working, errors
La iOS app network issues
La on iOS has black/white screen

La Android App Issues and Solutions

La has errors/crashing/not working
La server network connectivity issues
La has black screen

La iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever La app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix La app crashes or not working on Iphone (iOS):

Close and restart the La app on iPhone
Update La app to the Latest Version for iOS
Uninstall and reinstall La iPhone app
Update your iPhone to the latest iOS version

Fix La on iPhone unable to connect to server/internet connection issues::

To resolve La network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix La black/white screen (blank screen) on iPhone:

Follow the La iOS app troubleshooting guide Here →

La Android App Issues and Solutions

Fix La not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent La app issues:

Force Stop the La App
1. On android, goto "Settings" » click La app. » click "Force Stop".

Update La to the latest version on PlayStore

Clear La App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "La app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch La.

Fix La unable to contact server/ La internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click La » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got La » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch La on android.

Solve La black/white screens issue on Android:

Follow the La android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LabyMedia GmbH, developers of La.

100% Contact Match

Developer: LabyMedia GmbH

E-Mail: [email protected]

Website: Visit La Website

About this app

You can then use the LabyCoins to buy many unique cosmetics in the integrated store. You can collect your daily streak reward and earn LabyCoins with it. Alternatively, you can easily purchase LabyCoins through in-app purchases. With the this app app on your smartphone, you can customize your ingame character easily and quickly. All this app notifications come conveniently as push notifications to your smartphone, so you'll always know about your this app account.