MyTowerHealth Reviews

MyTowerHealth Reviews

Published by on 2025-10-22

🏷️ About: MyTowerHealth, is your secure patient portal that gives you access to your electronic health record, allowing you to manage your health, communicate with your care team, conduct virtual visits, pay a bill, request prescription refills, and more. As an integrated healthcare network, Tower Health provides high-quality, seamless, compassionate care.


       


Is MyTowerHealth Safe to Use?

We Investigate the app owner's website (Towerhealth.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
95.1%

😎 Positive experience
4.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 667 combined software reviews.

Is MyTowerHealth Safe?
MyTowerHealth does not appear safe based on available data.
4.9/100

  Safety Analysis »»

Is MyTowerHealth Legit?
MyTowerHealth does not appear legitimate based on our analysis.
4.9/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
My picture was used without my permission

The receptionist at my NP office took my picture without telling me what it is being used for. MyTowerHealth didn’t make it easier for me to even delete the picture. I’ve also tried unsuccessfully in deleting the photo, as MyTowerHealth doesn’t allow me that option.

Thieves

Worst office ever. Pay your co-pays and the Roxbrough office does not apply to your existing bill. Tried several times to resolve. Getting nothing but the run around. This person will call you back. Not. I am being billed dating back 2/23 for co-pays which affects my credit score after I paid ever single one when I go to the office. I have had an 10yr outstanding relationship with my doc. However this outfit now us disgraceful!

Summary

You are not able to get a summary of your hospital stays. You can email anyone to send you a summary or even questions about your results . Other hospitals allow u to get your summary and other reports so u can send to your accident or etc other insurance

Post surgery care

My post surgery care was questionable. Was my attendant an rn???? After coming out of anesthesia I was handed a pad and a brief. Instructed to urinate…..getting out of my bed and making my way to the bathroom unaware of any assistance, bleeding on the floor and urinating successfully on the toilet instructed to get back into my bloody bed????? Upon discharge I sat down on the transport chair only to have the chair roll backwards…..no brake on the chair????? Of note: my discharge was just 3 hours after a 3 hour surgery…..I was grateful for the discharge. Not assured of the extended post op care I might have received. Prior to my surgery the anesthesiologist said he was going to perform an “airway test”. No result of the test is explained in my chart. Just possibly anything from COPD, asthma, sleep apnea, etc….. I’m sure this test was charged to my insurance…..I feel I deserve an explanation of the test result. Pre op care and my surgery were excellent.

Not so good

Tower health app is lacking in numerous areas. 1 not being able to access your childs info over 13 yet they need parent present at appt. as well as be billed to parent. Next even linking accounts by bills are not shown yet they have sent bills to collections for nonpayment for bills not shown. Can not message doctors because it only lets u message some dr’s that they have seen.

The app

MyTowerHealth works great and appreciate it. It is to bad Tower Health does not. You are making payments so they get something from you but they continue to send delinquent notification to the credit accounts. So if they tell you they will help you out don’t believe them.

Always using

Since my cancer diagnosis MyTowerHealth has been my constant reference. I only wish the physician notes and AVS were more accessible and the way to find them a little easier.

Doctors

There should be a way that I can contact the doctor and leave a email to them like if I would need refills on my medicine from another doctor they’re telling me they can’t prescribe anything for me until the doctor sends it but so far you can’t get into the doctor site where you can send your request please add.

Unable to schedule appointments

Tried to scheduled an appointment through MyTowerHealth but couldn’t. The only available option was a “New Patient”, and I couldn’t find my doctor. In addition, was sending me to Phoenixville or Collegeville. Was not letting me select the West Reading Hospital.

Love it

I love that I’m able to find all my results and health info in one place!!!

Very pleased

Enjoyed my visit, everyone from the time I walked in the door till I walked out was courteous and pleasant.

Great

Easy to use and quick , detailed too

Fast check-in

First time I used on-line check-in ap, quick easy, made everything so much faster.

Nurses deserve a raise

I was admitted January 25-26 on R424.
Tanya(RN) took great care of me and listened to my IV concerns and immediate response to the situation and seeked the assistance from Brooke (RN)as well.
These 2 nurses were truly amazing and deserve my 5 stars and a raise.
Thank you for nursing me back to health.
Karoline B

Review

I do appreciate having MyTowerHealth , I get my test results back quickly, messages from my doctors and reminders about my appointment.

Staff at Phoenixville

First your staff at Phoenixville are amazing. From reception to sign in to radiology they are fantastic. I have spent the last 2 years with cancer and my visits have been numerous. I almost have to say they make my trips although some painful and stressful very relaxed and I almost look forward to visiting “my girls”. Sorry for the cliche but I’m 65 and I’m allowed! Love them all to pieces!!!

Excellent

Great way to promote patient education. I am able to access information that helps me understand what’s going on. Thanks for this system.

App usage

MyTowerHealth is so easy to use and I love the fact that I can connect to my drs directly, look at lab results, ask questions etc. Very convenient and a great resource for today’s medicine.

Really helpful

Having access to my medical information is extremely helpful. I no longer have to carry lists of meds or procedures or pages of health records because it is all available on my phone. I use MyTowerHealth to make and retain appointments, ask for prescription refills and to see the results of tests. I strongly recommend MyTowerHealth!

Awesome app

This is really an amazing idea to all the things at a single place.



Is MyTowerHealth Safe? 🙏

MyTowerHealth does not appear safe based on available data. JustUseApp Safety Score for MyTowerHealth is 4.9/100.
This assessment is based on our NLP analysis of 667 user reviews. Combined with the app store average rating of 4.6/5.


Is MyTowerHealth Legit? 💯

MyTowerHealth does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyTowerHealth is 4.9/100 .
This conclusion is based on analysis of 667 user reviews.




How was your experience with MyTowerHealth? Post a Review




Features

MyTowerHealth, is your secure patient portal that gives you access to your electronic health record, allowing you to manage your health, communicate with your care team, conduct virtual visits, pay a bill, request prescription refills, and more.

As an integrated healthcare network, Tower Health provides high-quality, seamless, compassionate care.

With MyTowerHealth, connecting you to your healthiest is easier than ever.

  Contact Support
Developer:
Reading Health System