Fleet Farm Reviews

Seems pretty clear no one that built FleetFarm has ever actually used it. Newest release, you can’t even click the login button, and most of FleetFarm requires you to be logged in. But since the beginning, if you are in the ad and click “shop now” you can’t get back to where you were in the ad without starting over. Search is frustrating. It will happily find misspellings of the search work but not contractions of it. And even if you find something similar, there is no way to browse other products in the category it’s in. Or even know what category it’s in. Which is odd, because you can browse by category, but good luck guessing on some odd products if it’s under home and garden , automotive, power sports, farm to start with. Update: despite the developer responding that the login issue is fixed in 1.7.1….it isn’t.

Second update: on a hunch I turned on notifications and can log in. Turn off notifications and I can log in. That’s a big NO on notifications. I don’t need every app interrupting me all the time so they are off unless *I* want them on. I’ll keep the 1 star until you can figure out how a shopping app can work with notifications off.

I tried ordering a product from my app today and it wouldn’t give me the $100 promo coupon that was on at that time. I had to call customer service to order it for me. I logged into my app to get my points and it would log me in. I keeps saying that i don’t exist. I tried to reset my password and it says my email didn’t exist even though it is the only email I have. I tried to create a new account and it told me that someone already had my one number. Duh that would be me but it won’t let me log in!! Now I lost all my points and rewards that I had.

Ever since updating, I am no longer able to access the Fleet Farm mobile website on my phone. When I try to visit the website it automatically switches to my app. As the functionality of FleetFarm is lacking, this creates major issues. So much so, that I started ordering construction supplies through other nearby retailers who offer more convenient ordering.

I do a lot of purchasing through apps and then picking items up or having them delivered. So I can say this after using a lot of different apps, this is the WORST one I have ever used. The search function rarely works, payment is always full of bugs and issues, and it is not intuitive to use. Find a new dev team and ask for your memory back because the developers did a terrible job building this one.

Worst navigation by bait app. Why can’t you just for example have flicker minnow as one search and then choose the color in the order section. You have to page through every color separately. Waste of time. Also when you go to check out and you are logged in, you still have to enter all your info again. Wait one more thing, it never saves your home store. I live in Wisconsin and it always changes it to Sioux City. Never been there…this needs some help!!!

I have been a faithful fleet farm customer for many years but I will say I have been steering away. I like to “preshop” online before I go out to stores. FleetFarm is not helpful at all. I search items and nothing is ever found. I just did a search for 5w30 motor oil and it only came up with Ariens 4 cycle and Citgo. Not worth my time anymore.

The cashier got me to sign up when buying a riding lawnmower. Seemed like a good idea to get some points. Came back a couple of days later and bought a leaf blower and tried to use the points. Was told by the cashier that I could only use $5 of discount at the time even though she could see I had about $70. Fine. So I came back today to use them up and was told my points are gone and I have $5 in my rewards. This store is a joke how it’s run. Took them an hour to find my mower when I went in back to pick it up too. I spent about $4,000 in the last two weeks and get $10 worth of rewards.

Literally the worst shopping app. The search tool is beyond useless. Every search I have done in FleetFarm has come up with either nothing at all or a list of items unrelated to what I’m looking for. Like many others, I shop around online before I make any large purchases. Fleet Farm, you are literally making me not want to shop at your store. I imagine you’ve already lost a significant amount of sales. Do yourselves a favor and invest in improving your search function. Also, every time I open FleetFarm , it resets “my store” location, and it’s very cumbersome to have to change it every time. Come on Fleet Farm, I know you can do better!

FleetFarm works alright now but it would be nice to have a filter that can filter everything that’s out of stock in the store. After the update every time I go to look at the gun category it says no records found so that’s frustrating because it works on the website. It also bugged out with the rewards. I got one rewards and then logged me out and set me back to zero. I got another rewards but was never sent the gift card.

Downloaded FleetFarm but cannot check-in when in store. All other parts of FleetFarm work but when I click “check-in” I can enter my login name and password but that’s where it stops. It will not log-in. I can click and enter all other parts of FleetFarm except that one. What a disappointment. Fleet Farm is slowly declining since the sale. More and more items missing from shelves and less options.

FleetFarm itself is nice, but navigating through FleetFarm is pretty finicky… scrolling up/down sometimes takes you back (as if you perform a erigjt-to-left swipe) and there isn’t a way to give feedback without going through FleetFarm Store review process. The filters also don’t work correctly or consistently… and the in-store availability NEVER works in FleetFarm but does on the website.

JUST GO TO A HYBRID APP!

I have been trying to change who can pick up my order I put the person’s information in. When I go to confirm everything before placing the order it still shows me as the pick up person. Fleet Farm will only allow allow the person listed to pick up the order. I tried calling to get help but they could not help me. It would be convenient if it actually worked properly.

Obviously Fleet Farm is the greatest retail establishment in existence, but FleetFarm does not do it any justice. FleetFarm don’t seem to properly save preferences like your profile or preferred store. The most frustrating thing for me however is that there is an EXTREMELY sensitive ‘back’ gesture if you swipe slightly to the right when scrolling products, so much so that it will exit the page just from the natural right curve of your right thumb while scrolling.

So there I was wanting to pull up my rewards card through FleetFarm by clicking on the green bar “SHOW MY FLEET REWARDS CARD.” Nothing. Still nothing. It doesn’t seem to be a clickable feature. It’s just there to taunt you and toy with your sanity. I’m guessing it’s sole purpose is to make you look like an idiot and mock you.

If developers actually read this review, it would also be nice to actually pull up my card and be able to add the card to my wallet (iPhone).

Many great potential features but many don’t work,,,yet. Have been offing via online for years and it works great. Now using FleetFarm my name shows up as the store name and they have difficulty getting me my in store pickup order. In addition, I placed another order using FleetFarm and all looked good, even confirmation email. Then after 8 hours of no email update I went on FleetFarm to see it was cancelled for some reason.,, no notification,,, nothing. I then replace the order using the old method of online and it worked great, OneDrive ready in 2 hours. My recommendation, until they fix FleetFarm glitches us it for research but place your order using their web page.

The main problem is you can’t purchase directly from the weekly flyer with FleetFarm unless you search for each item mentioned in the flyer you want to buy and then purchase it. On the positive, it is more informative than the web site on its descriptions of items. Other than that I would have deleted it by now, it is useless otherwise. So in summation, it compensates slightly for the deficiencies of the website. 2 wrongs making a right?

App must be from the same lousy agency as the website. Keyword strategy is non- existent, you can search the title/product name used in the ad a get 0 results. Has anyone actually been able to check out with FleetFarm? Keeps saying I have to enter the cvv, but never shows a place to do so. Re enter the card like I’m adding a new card including the cvv. Just says you need to enter it again. The group needs some serious tech help. Always 10 steps behind. Capital investment groups always seem to destroy what they buy—

The cashier at the store really sold it and said it was super easy; I filled out all the info in the create account but the submitting button won’t activate you click it but nothing happens. So I went online and created my account that way then tried to use the login and the same thing happened the login button won’t work. Apparently the update a few days ago didn’t work because I tried deleting and redownloading FleetFarm and it still doesn’t work.

I just downloaded FleetFarm because I signed up for the rewards program in the store and was told I would get extra points for signing in for the first time. First, I tried creating an account through FleetFarm . The “create account” button didn’t work; I tried multiple times. So, I went online to create my account. I thought I would be able to sign in after that. Nope. The “sign in” button doesn’t work either. I even tried deleting FleetFarm and redownloading it.
I haven’t tried any of the apps other features.

App crashed the second time using it. It does not like nested searches. The breadcrumb gets overloaded and bogs down the entire phone. Clearance items also show up for purchase when there’s none available anywhere within a 100 mile radius. Not sure if that’s a bug and there are items available, or if they’re just showing up when they’re no longer being stocked.

I signed up as I am excited to see the new Hastings store - I selected the Hastings store as my primary choice - it started to load then got a message “ Alert - null is not an object (evaluation ‘t.time)”. When I close FleetFarm and re open - same screen pops up and shows nothing and will not do anything….

I did a review about a week ago…was having same log in issues most everyone else was. Once I heard from developers & saw a fix was done I deleted FleetFarm , waited a few minutes, reloaded FleetFarm …and presto I could create an account, see my rewards & shop. Have not tried the checking in while at my local store yet…I see that’s been a problem fir some folks with latest fix!!

Why is there no search or enter button when I’m looking for something

Update: They have updated FleetFarm and I am now able to sign in again. It works as expected. Easy to locate online orders, see my rewards, etc.

App worked at first. But once updated I can no longer log in. Hoping this issue gets addressed soon, as I can see many others with the same problem. Until then...1 star review.

Nice shopping experience. Web APP doesn’t always work until after it is worked with for a while. Don’t know why. Could be the pages are busy, but a person does have to work with it a bit to get it to react.
But FF always has a great selection to choose from. We especially value and appreciate being able to order on line and pick up in yard, since both my wife and I are disabled and cannot go into store! Thank you for making it attainable!’