BCBS FEP Vision Reviews

BCBS FEP Vision Reviews

Published by on 2026-03-01

🏷️ About: Find in-network eye care professionals nearby, then get directions, or call to schedule an appointment. Access your ID card and personalize it with a pic (optional).


       


Overall Customer Experience 😎


🤬 Negative experience
99.9%

😎 Positive experience
0.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 89 combined software reviews.

Is BCBS FEP Vision Safe?
BCBS FEP Vision does not appear safe based on available data.
0.1/100

  Safety Analysis »»

Is BCBS FEP Vision Legit?
BCBS FEP Vision does not appear legitimate based on our analysis.
0.1/100



Read 20 Customer Service Reviews 😠💢

1.4 out of 5
Absolutely unhelpful for claims

The whole UI is archaic. I attempted to use this to submit a claim but the error: “Service Type Required” kept popping up even though all information had been entered. The website isn’t much better, same archaic UI that freezes and is difficult to navigate and not user friendly in the least.

Doesn’t Work

BCBSFEPVision is useless. I took my wife and son to get simply and exam. The optometrist stated that I needed to simply submit a power form to Davis Vision thru a portal. I tried online but no go, so I tried thru BCBSFEPVision, I keep getting Service Type Error. Finally my wife’s submitted but nothing shows success on the claims history. I still am unable to get my sons submitted. Just useless.

iPhone app

App reports a service error when trying to submit a claim. Useless, similar to the website.

Terrible App

Blue Cross has good insurance but whoever writes their apps needs to be replaced. Continual problems with both us and the healthcare app. I can’t even log into this one, just spins the wheel of death.

Worst app ever

Can never log in always getting the error message session timed out!!!! Can’t access account at all

Cannot Even Login

App refuses my correct password. I know this is the correct password, because I can login to the BCBS FEP vision website with the exact same login credentials.

Don’t use electronic reimbursement.

Submitting a claim through BCBSFEPVision is easy.

Never got the reimbursement though Zelle. Just ask for a check. They can’t figure out when or where the claim reimbursement went.

No use at all

BCBSFEPVision doesn’t work at all. Customer service for BCBS vision can’t get their stories straight. What an absolutely useless product. It’s not even worth 1 star.

Horrible

Can’t even create an account, won’t accept any passwords, clearly following their criteria. Tried 5 times, called CService, said no exclamation points, so tried other symbols, nothing works. CRAP!!!!

Doesn’t Work!

I uploaded BCBSFEPVision after receiving the BCBS FEP Vision post card in the mail encouraging you to try BCBSFEPVision out. It still has server connectivity issues. You have to delete BCBSFEPVision to get out of the loop and save battery life.

Not worth downloading

This is the most useless app I’ve ever downloaded. Twice now it has showed me a provider that doesn’t except my insurance. If you’re not going to keep it updated just get rid of it.

Cannot logout

I looked in each link and could not find the log out. I closed BCBSFEPVision then waited a few minutes. It did not automatically log out either. It was still open.

App crashes when you hit the button for benefits

App crashes and logs you out every single time you hit benefits section of BCBSFEPVision . Even in the menu section of benefits. All other buttons work as expected. I have deleted and re downloaded BCBSFEPVision and problems continue.

Can’t even log-in

Trying to log-in to BCBSFEPVision informs me that there was an error and the server couldn’t be contacted. Trying to log-in on my computer instead sticks me in a loop saying “you’re not logged in, log-in again.” If I can’t even use BCBSFEPVision , it’s a bad app. Don’t bother with it.

App Unusable

I usually don’t write review but BCBSFEPVision is not even usable at all! The BCBS FEP health insurance app is great but BCBSFEPVision lacks so much!

You can’t even sign in without BCBSFEPVision crashing, or 2 factor authentication system not working. I believe it’s the whole system BCBS FEP that is the problem because not even the website is functional.

TRASH

BCBSFEPVision is absolute trash. Requires multi authentication and it’s clunky at best, every time I click location to find a provider it crashes.

Features Request

BCBSFEPVision is very basic overall, but that’s not necessarily a bad thing. Provides plan and claim info, provider lookup, limited member info. What it needs is support for Apple Wallet for storing member card, and FaceTime Login integrations.

So convenient!

I love the ability to access my ID cards

Ease

BCBSFEPVision is very easy to navigate. Love that i can s access providers without logging in.

Works

Just installed it on an iPhone XR and iOS 14.4. Logged in and it works perfect.



Is BCBS FEP Vision Safe? 🙏

BCBS FEP Vision does not appear safe based on available data. JustUseApp Safety Score for BCBS FEP Vision is 0.1/100.
This assessment is based on our NLP analysis of 89 user reviews. Combined with the app store average rating of 1.4/5.

Safety Analysis

84.4% of users say app is risky 🚨
84.4%

12.5% of users say app is safe 👍
12.5%

3.1% of users have some concerns ⚠️
3.1%


Is BCBS FEP Vision Legit? 💯

BCBS FEP Vision does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for BCBS FEP Vision is 0.1/100 .
This conclusion is based on analysis of 89 user reviews.

🔏 Privacy & Data Safety

BCBS FEP Vision collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Location
    • User Content
    • Identifiers
    • Diagnostics



How was your experience with BCBS FEP Vision? Post a Review




Features

Also enjoy access to a vision loss simulator, frame try-on-tool, personal risk calculator, and a member blog.

Find in-network eye care professionals nearby, then get directions, or call to schedule an appointment.

Plus! Track your glasses at our labs and submit an out-of-network claim at the snap of a photo.

Access your ID card and personalize it with a pic (optional).

  Contact Support
Developer:
Davis Vision


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