Contact MiniMed™ Mobile US

Contact MiniMed Support

Published by on 2023-11-27

About: Discover a new way to interact with your MiniMed™ insulin pump and continuous
glucose monitoring (CGM) data. An easier and more discreet solution to help
manage diabetes.



How to Contact MiniMed Customer Service/Support

MiniMed™ Mobile US Contact Information

Listed below are our top recommendations on how to get in contact with MiniMed™ Mobile US. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MiniMed™ Mobile US. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Medtronic, Inc.

E-Mail: [email protected]

Website: Visit MiniMed Website



More Matches

Get Pricing Info for Medtronic
Contact Medtronic! Or Contact Support
Need help using Medtronic? Try their Help Center now!
Medtronic in the News!


Social Support and Contacts

Medtronic on Facebook!
Medtronic on Twitter!
Medtronic on LinkedIn!






Reported Issues: 3 Comments

3.2 out of 5

By sk8duzzle


No clear Alarm function so pretty much worthless

Since the closed loop system the minimed has dumbed down the whole system. Multiple alarms for the same thing. If you going high and driving, can you snooze it. NOPE so you trust God to take the wheel and clear the alarm after accessing the pump. Not so bad right, hold on, as soon as you think you are out going to wreck and orphan your kids you just have time to click the pump back on and the next alarm that comes about 30 seconds later now yiu are high, then 30 seconds later tells you to calibrate, 30 seconds if you don’t calibrate will kick you out if auto, 30 seconds calibrate, 30 seconds kicking you out of auto mode - do yiu want to see the warning screen for what going out of auto mode means, click no so now else take you to a screen that tells you what you missed by not going to the what happens when you go out of auto mode so there really is no no you have to see that screen. Each one of those has multiple clicks to get out of and after about five minutes you’re finally done. Would be great if the app could clear those so I could see it on my phone instead of looking down and try not to wreck my car an orphan my children over and over again because you cannot ignore this alarm it’s obnoxious constantly over and over again and you can’t clear it because each one has a different number pushes in a different number of directions before you can hit OK.



By Jcalchi


Reconnecting to pump…Not!

Got this app to work a time or two with previous versions. This mew one is stuck at Reconnecting to pump….tech support said it sounds like my iPhone is defective and I should reach out to Apple. Ok, all other BT devices work fine. I’ve just given up on this crappy half baked app and am going back to the dongle for downloading data. With no Apple Watch integration, or ability to dose using the app, it is my opinion this app was slapped together just so Medtronic could say “see, we have BT and an app too.” Other than seeing a few hours of historical data, there is no useful functionality with this app. This is all from a company that we trust has the wherewithal to design a precision device reliable enough to monitor my BG for me and micro bolus insulin accordingly. Come on guys, pump is great, this app makes me cringe, yikes. If it works as expected for you five star folks, well, maybe I should head to the Apple Store cause my phone is defective after all?;)



By ZappMonkey


Doesn’t work

Don’t waste your time and money on the pump upgrade if you want it for this feature because it never works. It worked wellish in the beginning but they seem to have an issue keeping up with iOS software updates. Every other app developer is able to upgrade app to work with each new IOS UPDATE but they are stuck on an almost year old IOS build. Something as life dependant as an insulin pump should have a better tech team to be able to keep up with new IOS builds. When it was working I would have given 3.5 stars as you can view real time sugar levels as well as on another device like your spouse or family member, great if you get lows during your sleep, bad is you can't adjust anything from app so it's just a view only and there its not compatible with apple watch or apple health app




Have a Problem with MiniMed™ Mobile US? Report Issue

Leave a comment:




Why should I report an Issue with MiniMed™ Mobile US?

  1. Pulling issues faced by users like you is a good way to draw attention of MiniMed™ Mobile US to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MiniMed™ Mobile US customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MiniMed™ Mobile US.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Medical