🏷️ About: Our mobile app helps our members to get the most out of their dental insurance plan and to achieve oral health and wellness. In this release, we have added the ability for our members to submit a claim at the snap of a photo and submit it for processing.
I’m already over Federal BCBS and it hasn’t been a month. GEHA apps and websites are so much easier to use. I’ve reset my password and still can’t get access to my very own account. Ridiculous. Will be switching back to GEHA next year. Don’t know what the big deal is about this company. Accessing my own account shouldn’t take an act from God to be able to get into. All of them are that way.
Just like BCBS’ website for the FEP plan, BCBSFEPDental does not work. I can “log in” but cannot see any claims, cannot see my documents, and cannot see any EOBs. No surprise given that their website is just as bad and they never said EOBs. They clearly don’t invest the same resources in the FEP plan that they invest in the private sector plans.
Can’t log into app this will be my 5th time un downloading and downloading it, have to always either call or use the actual website. Terrible app
Don’t think I’ve an app were I have to constantly login while moving around within it. BCBSFEPDental also never remembers your login information as well.
Not a single part of BCBSFEPDental works. The website for dental is also completely down at all times. Either put out a functional app or just don't bother.
The response to BCBSFEPDental being shotty is “go to our website” but it should be “let us fix the problem”. This insurance has done nothing but run me in circles and make me pay for basic dental cleaning.
Very difficult. Everytime I log in it seems, the site is down. Also, if you do get to log in, I could check my claims and when through its already timed out asking for another log in.
Should I begin with the many frivolous denials of claims or poor customer service? I’ll begin with BCBSFEPDental that does not work. I often need to change passcode even when I type my passcode correctly. I’ll begin with lack of face recognition accessibility
This is by far the worst application on the planet earth. I am never able to log in and the website is the same!
Been trying for days to log in and can’t do anything. Trying to change password, can’t. Trying to log in on website, can’t. There’s an issue with passwords and changing them. Please fix so that I can get in either via app or website.
The site provides all these Dental practices BUT when you go to them they do not take BCBS FEP Dental. I have complained about showing many practices that do not participate. I would never have joined if I knew this was the case. I will cancel at the first possible opportunity. What a ripoff. I am now worried about my basic plan After over 40 years
Just enrolled for Dental care with BCBS this year for the time and trying to use the application to find a dentist and schedule appointments but every day BCBSFEPDental crashes and closes out and returns to my Home Screen or opens completely black with no other option except to remove BCBSFEPDental and reinstall it! Please fix this!
Load times are ridiculous over any cell phone or wifi, locks up when looking for a dentist, absolutely will not remember my device, no facial recognition feature. You have till November 13th to fix it. Good luck, I enjoyed the health, vision and dental until I needed BCBSFEPDental to work. Check out any other health applications in the world for ideas.
I have not been been able to log into the application for about a year now due to changes in the system back in mid 2023 messing up passwords. I just was able to get into my account on the web browser but still cant log into the application. Don’t waste your time with BCBSFEPDental . Just use the web browser.
Terrible app. And the BCBS online experience is generally poor too. How can such a massive company not have a functioning and easy to use online presence of its customers. It’s difficult to view and submit claims, or maybe that’s the point. And claims are denied for stupid reasons which require time out of my day to point out their mistakes and resubmit. Will be switching to another company next year.
Whenever I try and add my card to Apple wallet, I get the following message:
“ID card cannot be added to Apple Wallet
Please make sure you have Apple Wallet installed and you have signed in with a valid Apple ID.”
Apple Wallet is installed and I am signed in with a valid Apple ID. What gives? I don’t want to have to wait for the sign in process just to access my card.
BCBSFEPDental does not open when I put in my login credentials!! But I am able to log in through the website.. Any ideas??
It would be cool, if it worked. It just shuts down half the time, not saving your login credentials or info. Extremely annoying. What’s the point, if it doesn’t work.
You can add your ID card to Apple Wallet with your health insurance plan for FEP but not BCBSFEPDental? Get to it.
The Federal Blue Cross Dental Program has proven to be very useful to me at time when I have had some unexpected dental problems. It has allowed me to handle difficult dental problems with confidence.
BCBS FEP Dental does not appear safe based on available data.
JustUseApp Safety Score for BCBS FEP Dental is 0/100.
This assessment is based on our NLP analysis of 2,381 user reviews.
Combined with the app store average rating of 4.3/5.
BCBS FEP Dental does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for BCBS FEP Dental is 0/100 .
This conclusion is based on analysis of 2,381 user reviews.
BCBS FEP Dental collected the following data from you:
Our mobile app helps our members to get the most out of their dental insurance plan and to achieve oral health and wellness.
In this release, we have added the ability for our members to submit a claim at the snap of a photo and submit it for processing.
In addition, you can store your digital insurance ID cards in your Apple Wallet.
This makes for a much more convenient experience.
