Brian! Status

Published by Brian AG on 2024-05-04

Brian is a gamified social learning tool that fits in your pocket. The app helps
you absorb subject content faster and can be used to study for exams, or simply
to stay on top of your course.

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Common Brian! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Brian! app on iOS and Android devices. Solve all Brian! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Brian! iPhone Issues and Solutions

Brian! iOS app crashes, not working, errors
Brian! iOS app network issues
Brian! on iOS has black/white screen

Brian! Android App Issues and Solutions

Brian! has errors/crashing/not working
Brian! server network connectivity issues
Brian! has black screen

Brian! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Brian! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Brian! app crashes or not working on Iphone (iOS):

Close and restart the Brian! app on iPhone
Update Brian! app to the Latest Version for iOS
Uninstall and reinstall Brian! iPhone app
Update your iPhone to the latest iOS version

Fix Brian! on iPhone unable to connect to server/internet connection issues::

To resolve Brian! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Brian! black/white screen (blank screen) on iPhone:

Follow the Brian! iOS app troubleshooting guide Here →

Brian! Android App Issues and Solutions

Fix Brian! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Brian! app issues:

Force Stop the Brian! App
1. On android, goto "Settings" » click Brian! app. » click "Force Stop".

Update Brian! to the latest version on PlayStore

Clear Brian! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Brian! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Brian!.

Fix Brian! unable to contact server/ Brian! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Brian! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Brian! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Brian! on android.

Solve Brian! black/white screens issue on Android:

Follow the Brian! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Brian AG, developers of Brian!.

90.91% Contact Match

Developer: The Brain Tumour Charity

E-Mail: [email protected]

Website: Visit Brian! Website

About this app

Brian helps you absorb subject content faster and can be used to study for exams, or simply to stay on top of your course. Please note that your teacher or course leader must set up your this app course before you can start using Brian. this app is a gamified social learning tool that fits in your pocket. Have fun, connect with other students, and master your subject on the go!