Eatmarna app not working? crashes or has problems?

Eatmarna Status

Published by on 2022-08-28

Based on the responsibility of the Ministry of Hajj and Umrah for the service of
the guests of Rahman, it launched the ( Eatmarna ) application to enable those
wishing to perform Umrah and visit to request the issuance of permits to enter
the Two Holy Mosques to perform Umrah, visit and prayers according to the
capacity approved by the concerned authorities to ensure the provision of a
spiritual and safe atmosphere that achiev.


I have a problem with Eatmarna

Are you having issues? Select the issue you are having below and provide feedback to Eatmarna.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
650.0%

Login
64.3%

Not working
35.7%



Reported Issues: 91 Comments

By Yunus Mithwani
Nov 13 2022

I keep getting the message 10010016 incorrect entered data as I type in the verification code.



By ANISAH BINTI HASHIM
Oct 08 2022

I got problem because I already forget the old email and the password . I try to update new email but the app still want the old password and sent the verify to the old password. How to burn out all the old databased to refresh the new email and new password



By Lubna
Sep 27 2022

Not able to login it's showing error 10011002.please help



By Muhammad Zubair Manzoor
Sep 26 2022

Every time I enter the verification code that I receive in my email to register my account on the app,it keeps on giving the same error message “10072000-The OTO number is incorrect”



By Isa Chohan
Sep 23 2022

10010016 error message when trying to register.



By Fahmeedakhatoon
Sep 19 2022

Assalamualaikum Warahmatullahi wabarkatuhu
We have 5 members foe Umrah and currently in Madina unable to register on app even providing currect otp.
Error code 10010016



By Zohaib Shaukat
Sep 13 2022

Hello, I am trying to register on Eatmarna app but it is showing 10010016 every time I put correct verification code. can you please help with this?



By Abdul Hameed
Sep 01 2022

Yesterday I selected Umrah option for my mother in law. She wants to offer prayer in Holy Prophet's Peace be upon him mosque. But now when I select this option, it doesn't show dates of permits.



By fozia
Aug 31 2022

my app is not showing any dates for prophet,s visit





By marium naveed
Aug 31 2022

I am trying to create an account and after verification code it says that user shouldn’t be under 5 years old. I am putting in correct date of birth.



By Fathima Azaha hamza
Aug 31 2022

I am in Madina and trying to login on Eatmarna app but giving 10010016 error. I have put all correct information several times but code sent on email does not work . Please help



By Muhammad Saeed Ahmed
Aug 24 2022

Error after passcode entry. Trying since last night but same error occurred



By Abeera Liaquat
Aug 23 2022

It keeps on saying error has happened and doesnot register me



By ABDUL RAZLAN BIN ABDUL RAHMAN
Aug 19 2022

Cannot to connect with tac no given at email



By Ahmad
Aug 15 2022

Error message 10010016 “invalid information entered ” when putting in verification code from email



By Maryam Auchoybur
Aug 12 2022

Aslm, slots are not visible and I cannot book for Rawdah. Will leave Madina soon.



By Sharifah
Aug 06 2022

Slot always not available



By Wasim akram
Aug 06 2022

Eatmarna app version is not compatile in my device ..what to do ? I am using samsung galaxy note 4



By Nisar Hussain
Aug 02 2022

Managed to register and i can log in and out. But the "Slots" are NOT visible.

So i can't book a slot yet. Running out of time.

N. Hussain





By Babar Luqman
Aug 01 2022

Asslam O Alaikum !

Respected Sir,

I have download Eatmarna App and i want to register on app but on the last step the passcode didn't received.
I have been tried may times. Please resolve my issue.
Thanks



By Mahd Akashah Bin Abd Aziz
Jul 29 2022

I keep on having incorect data when register eatmarna..?. Pls help



By Nisar Hussain
Jul 28 2022

The "Nationality" box not opening. Please help, as otherwise i can't complete registration without it.



By Hazim
Jul 28 2022

Having issues with error code 10010016.

“Incorrect entered data”. Kindly assist.



By MUHAMMAD YAMIN KHAN
Jul 27 2022

What is the fault code10010916



By Radin Azlina
Jul 26 2022

Cannot select Nationality (Visitor). List not apoear when click the drop button even all info has been filled.



By Muhammad Rafiq
Jul 26 2022

OTP verification code showing error (10010016) ..
Tried many time but same results, please fix this issue & do the needful on priority ?



By Syed Mansoor Ali Jaffari
Jul 25 2022

While trying to register, always received message data is incorrect. error code 10010016. Please resolve



By Ahmad Ali
Jul 23 2022

While enetering the OTP which is received on email during registration, it always say the data is enterd in correctly, error code 10010016. Please reply as soon as possible.



By Muhammad Ibraheem
Jul 22 2022

After completion when I login it shows message 10010016





By I Gede Sudaryanto
Jul 22 2022

Error : 10010016 - incorrect entered data. I have many time but always Error : 10010016 - incorrect the answer. Please give me solution. Thanks.



By Adryansah
Jul 21 2022

10010016 - Incorrect entered data when register new user, 10 times a day, since yesterday.



By Mohamed Kamal
Jul 21 2022

Error message 10010016 “incorrect data entered” when putting in verification code. But the date are correct



By M Nasir Hafeez zamani
Jul 20 2022

Error 10010016, It is very bad that from april people are posting same error but there is no one to response on it or solve the problem



By Rehan Gul
Jul 17 2022

SOLUTION:
Error: 10010016 incorrect data enterted
Solution: For me, I had to remove any characters from passport number text field, so only enter numbers from passport number. After that I was able to create user and request entry permit.



By Oladunke adunni
Jul 17 2022

Error code 10010016 after correctly entering required information. Please fix this ASAP!



By Nafees Ahmad
Jul 17 2022

Incortect data



By Dayan Malik
Jul 16 2022

I Am Entering The Correct Data To Register But It Keeps On Saying Incorrect Data Entered



By SHAHBAAZ
Jul 16 2022

After entering the passcode. I'm receiving this 10010016- Incorrect data entered.
Tried multiple times
What is the solution for it



By MOHAMMED SHAMIM ALAM
Jul 16 2022

Trying to register as visitor t KSA but after putting verifiation code getting message 10010016 incorrect data entered. Please advise how to register





By Asif Ikram
Jul 15 2022

I am unable to create my new user in Eatmarna app

It gives incorrect data error however I am giving all correct data.



By Haroon Rashid
Jul 15 2022

I have down loaded eatmarna app on my phone. I’m trying to register myself but when I go to nationality it doesn’t give me any options. I want to perform umrah and visit a few places in Saudia. Need your help please . Thanks



By Shariff
Jul 15 2022

10010016 incorrect entered data



By Muhammad Ameen
Jul 14 2022

it gives error of data entry 10010016



By Abdul samad surya
Jul 14 2022

Error 10010016
When i rcve code then i entered code it shows error



By Aisha
Jul 13 2022

Error code 10010016 after correctly entering required information. Please fix this ASAP!



By Sani Nauman
Jul 12 2022

Cannot open nationality



By Sana S Qureshi
Jul 12 2022

The passcodes are not going through i have had multiple attempts



By ORPHIUS I MOHAMMAD
Jul 11 2022

I received “10010016 incorrect entered data”. Please advice. ZazakAllah Khair



By Muhammad Yasin Akbar
Jul 11 2022

Unable to register and receive error
10010016 - incorrect entered data





By Moosa Bin Nasir
Jul 06 2022

i put verification code from gmail, i get this
10010016 incorrect data



By Aqsa Nasir
Jul 01 2022

Nationality tab is not opening



By Avazbek Shadmanov
Jul 01 2022

After entering activation code getting error “10010016 , incorrect error data “ Tried multiple times but no result



By Asad Iqbal
Jul 01 2022

I am in Madina and trying to login on Eatmarna app but giving 10010016 error. I have put all correct information several times but code sent on email does not work . Please help



By Aliyu Idris
Jun 30 2022

Error 10010016 response I get and I can’t register to visit Raudah



By Nayaz rahman
Jun 30 2022

10010016 incorrect data enterted error..... Even after providing correct data.



By Saad
Jun 28 2022

Error code 10010016 after correctly entering required information.



By Imran hanif
Jun 28 2022

Its not working when i go to enter the code error cames 100100106



By SARFARAZ KHAN
Jun 28 2022

After entering activation code getting error “10010016 , incorrect error data “ Tried multiple times but no luck :(



By MUHAMMAD ABUBAKER
Jun 28 2022

Eitmerna not open not new user all data enter after 4 dogit code but reason message 10010016





By Jawad Zafar
Jun 27 2022

I am unable to sign up as new user. 10010016 error always show up and registration fails. Please fix this



By Tanweer Ahmed
Jun 27 2022

Error message 10010016 “invalid information entered ” when putting in verification code from email while creating User



By Muhammad saad
Jun 27 2022

Facing the issue with 10010016 error of incorrect data since morning and unable to get permit for offering in in Noble Rawda for women



By AESLAN KAREEM
Jun 27 2022

Application showing *Incorrect entered data*.



By Naya
Jun 20 2022

I’m trying to register on the app and it won’t let me choose nationality or country code to complete my registration. I have deleted the app but n my iPhone and downloaded it again but that didn’t resolve the issue. Cl



By Riyaz
Jun 18 2022

I cannot choose nationality when trying to create new user. Nationality search not working.



By Khozaima Shakir
Jun 15 2022

Cannot enter nationality on samsung galaxy



By Amna
Jun 14 2022

On iPhone this app not working . I cannot choose nationality on the app



By Akhtar Iqbal
Jun 10 2022

I enter verification coad but they give error 10010016 plz guide



By Ghulam Mustafa
Jun 10 2022

I have issue with eatmarna app when i registering on this app, it shows "error happened please try again later"





By Fatima Heena
May 24 2022

Not able to log in error message as below

NO USER VALID DATA PLEASE LOG OUT AND LOGIN AGAIN

But not able to do so



By HafeezUllah
May 10 2022

10010016 data error



By Naveed Akhtar
Apr 25 2022

My eatmarna not working. It says " No user valid data please logout and login again" but I cant do that since this message is there on the screen.



By Asad
Apr 21 2022

Asking me for logout but I can't logout,



By Salim
Apr 17 2022

Dear Sir,

whenever I opened the screen showing "No user valid please logout and login again" then press the OK button it is not gone and also I reinstall it, but same thing no change, what is the solution, please.



By mohamed osman
Apr 17 2022

My eatmarna not working. It says " No user valid data please logout and login again" but I cant do that since this mesage is there on the screen.



By Aamer Mumtaz
Apr 13 2022

Error code 10010016 since two days



By Mohamed KHELIFI
Apr 11 2022

Error message 10010016 “Incorrect entered data” when putting in verification code from email



By syed alam
Apr 10 2022

Error message 10010016 “invalid information entered ” when putting in verification code from email



By Irfan Siddique
Apr 08 2022

I registered my mistake with my wife’s visa and passport no . How to edit it





By Fatin Aqilah Mohd Azmi
Apr 06 2022

i didnt received any OTP massage from eatmarna apps, please please please assict because i really in short time in Madina



By Abdul Basit
Apr 05 2022

I'm attempting to register my Eatmarna ID with my Iqama number . It says it's already registered, but when I try to login, it says ID not registered. Could you please assist me in resolving this problem?



By Mohammad Ahmed Ali
Apr 05 2022

I am a visitor. Registered as new user on Eatmrna. Unable to log in as it says user is not active.
How to solve it.



By Abdali Jan
Apr 04 2022

Can’t register , for Umrah . After I put verification code , get error “10010016 , incorrect error data “
Other family members also having same issue . Keep getting the same issue



By Muhammad Usman Khawaja
Apr 02 2022

App crashes on apple software ios. It opens and shuts down.



By Anis Shobirin Meor Hussin
Apr 01 2022

I cannot register eatamarna with notification: visa number already exist.
Several of my family members also have the same problem



By R Shaikh
Mar 30 2022

I cannot seem to register to use the app. I have provided the correct visa number and all other details. I have received the code by email and inputted. Error message 10072005 - Visa number already exists? Will not let me proceed any further. Please help



By Ismail Surty
Mar 24 2022

I am trying to register in the app and message comes up as server not working. tried it several times



By Muhammad Tahir MOAZ
Mar 12 2022

Application crash & not loading



By NAZIB bin Omar
Mar 10 2022

Salam Admin,
i cant login my eatmarna apps after successfully register





By M محمد Riaz Vali Sayed
Mar 03 2022

Cannot book permit as Shows no availability for prophets visit and praying in the noble rawdah for men and women for the full coming 2 months.



By M محمد Riaz Vali Sayed
Mar 03 2022

Eatmarna will not give us dates and time slots to book prophets visit and Rauda entry





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Developer: Ministry Of Haj & Umrah

E-Mail: [email protected]

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E-Mail: [email protected]

Website: Visit Ministry Of Haj & Umrah Website



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