MountainCU Mobile Reviews

MountainCU Reviews

Published by on 2025-01-16

🏷️ About: MCU Mobile is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.


       


Overall Customer Experience 😎


🤬 Negative experience
46.4%

😎 Positive experience
42.0%

🫥 Neutral
11.5%

~ from Justuseapp.com NLP analysis of 1,981 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The latest upgrade to mobile deposit is much better than the previous one, making it easier, quicker, and more efficient.

- The app allows for easy bill payment and transaction viewing.

- The app works great and has fast customer service.



Read 14 Customer Service Reviews 😠💢

4.8 out of 5
Wendy Hill

Worst bank service Ever!!
The latest, neww update won’t accept their own code, WOW!! 🙄

Absolutely HATE IT

Hate the new update it never gives me the balance correctly have to log in online to get the accurate account balance so frustrating.

Terrible

The new website is terrible I’m not getting alerts I like the old one better

New MCU app

At first MountainCU was ok but now it makes me download MountainCU every time I use it. That’s ridiculous and a waste of time. I have to delete the newly downloaded app or I would have the icon on every screen. I do not like it.

Updated app fiasco

You made everybody update their app and now we can’t log on to see our accounts I don’t know why you did it but it’s horrible now that we realize we had to do it you’re close so nobody can help anybody until in the morning quit messing with stuff!

Love new look BUT...

Love the new app! I now can see all info on my auto loan as well as personal loan!!! Only one problem. After I updated MountainCU , it won’t let me log in from MountainCU itself. So I deleted to redownload thinking that would fix it. Nope! When I go to App Store and pull up MountainCU it says open as if it’s still on my phone. I can open and see bank info from App Store which I’m uncertain if that is safe. Now I can’t figure out how to add back to my phone since all it says is open.

Great!

So far MountainCU is very easy to use. It’s fast and easy. I love it!

Best banking app

Works great with fast customer service

Very convenient

Good

MCU-Cherokee NC

I love my Bank and the ladies that work there❣️Sara Davis, and Jennifer Muse are the Best❤️🙏🏼💫

Love the new app!

It is so easy to pay a bill or view my transactions. Much better!

New app

Love it

Mobile deposit

This latest upgrade to mobile deposit works much much better than the previous one. It’s easier quicker and more efficient. I love it.

New Website

I LOVE this new website. It is so easy to use! Thanks.



Is MountainCU Safe? 🙏

Yes. MountainCU Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,981 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for MountainCU Is 47.5/100.

Safety Analysis

89.1% of users say app is Safe 👍
89.1%

8.9% of users have Some Concerns ⚠️
8.9%

2.0% of users say app is Risky 🚨
2.0%


Is MountainCU Legit? 💯

Yes. MountainCU Mobile is a totally legit app. This conclusion was arrived at by running over 1,981 MountainCU Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MountainCU Is 60.5/100..

🔏 Privacy & Data Safety

MountainCU collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location

How was your experience with MountainCU Mobile? Post a Review




Features

It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

Secure your account with a 4-digit passcode or biometric on supported devices.

MCU Mobile is your personal financial advocate.

  Contact Support
Developer:
Mountain Credit Union

Contact e-Mail:

Website: