MountainCU Mobile Reviews

Published by Mountain Credit Union on 2024-10-16

🏷️ About: MCU Mobile is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Rating 4.8/5

Safety Score: 47.5/100

Legitimacy Score: 60.5/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

46.4%

😎👌🔥 Positive experience

42.0%

🙄💅🫥 Neutral

11.5%

~ from Justuseapp.com NLP analysis of 1,819 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- The latest upgrade to mobile deposit is much better than the previous one, making it easier, quicker, and more efficient.

- The app allows for easy bill payment and transaction viewing.

- The app works great and has fast customer service.

Read 14 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Wendy Hill

2022-05-28

by Out Of Patience Nanny!!

Worst bank service Ever!!
The latest, neww update won’t accept their own code, WOW!! 🙄

Absolutely HATE IT

2022-06-29

by Jnosmo83

Hate the new update it never gives me the balance correctly have to log in online to get the accurate account balance so frustrating.

Terrible

2022-07-30

by Koba 1953

The new website is terrible I’m not getting alerts I like the old one better

New MCU app

2022-08-31

by Why Not Simple

At first MountainCU was ok but now it makes me download MountainCU every time I use it. That’s ridiculous and a waste of time. I have to delete the newly downloaded app or I would have the icon on every screen. I do not like it.

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Updated app fiasco

2022-10-02

by Really People 895-4555

You made everybody update their app and now we can’t log on to see our accounts I don’t know why you did it but it’s horrible now that we realize we had to do it you’re close so nobody can help anybody until in the morning quit messing with stuff!

Love new look BUT...

2022-11-02

by Tsesi13

Love the new app! I now can see all info on my auto loan as well as personal loan!!! Only one problem. After I updated MountainCU , it won’t let me log in from MountainCU itself. So I deleted to redownload thinking that would fix it. Nope! When I go to App Store and pull up MountainCU it says open as if it’s still on my phone. I can open and see bank info from App Store which I’m uncertain if that is safe. Now I can’t figure out how to add back to my phone since all it says is open.

Great!

2022-12-04

by Jessika2384

So far MountainCU is very easy to use. It’s fast and easy. I love it!

Best banking app

2023-01-04

by The Legend Of Fast Eddie

Works great with fast customer service

Very convenient

2023-02-05

by ZonedHunter

Good

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MCU-Cherokee NC

2023-03-09

by No- Way

I love my Bank and the ladies that work there❣️Sara Davis, and Jennifer Muse are the Best❤️🙏🏼💫

Love the new app!

2023-04-07

by Waynesville Member

It is so easy to pay a bill or view my transactions. Much better!

New app

2023-05-09

by Step Mastee

Love it

Mobile deposit

2023-06-09

by Neighbor Kathy

This latest upgrade to mobile deposit works much much better than the previous one. It’s easier quicker and more efficient. I love it.

New Website

2023-07-11

by Lizardwho

I LOVE this new website. It is so easy to use! Thanks.

Is MountainCU Safe? 🤗🙏

Yes. MountainCU Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,819 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for MountainCU Is 47.5/100.

Is MountainCU Legit? 💯

Yes. MountainCU Mobile is a totally legit app. This conclusion was arrived at by running over 1,819 MountainCU Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MountainCU Is 60.5/100..