FBCU Reviews
Published by First Basin Credit Union on 2026-01-24🏷️ About: Simplify your life and stay in control with First Basin Mobile for your Apple devices. View account history, transfer funds, deposit checks and pay bills all within the app.
Is FBCU Safe to Use?
We Investigate the app owner's website (Firstbasin.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
😎 Positive experience
66.4%
🤬 Negative experience
33.5%
🫥 Neutral
0.1%
Is FBCU Safe?
FBCU Mobile is very safe to use.
66.4/100
Is FBCU Legit?
FBCU Mobile looks authentic and legitimate.
66.5/100
Read 14 Customer Service Reviews 😠💢
4.8 out of 5
More options
by 1-.,?!'qwas
I want to be able to see farther back on my bill pay. I would also like to not have Apple Pay on this.
Change
by $PrincessM
I like the setup of the old app better it was much easier and clear then the new one . Just change the design doesn’t make it a real update add more features like being able to deposit check off photo or cash back due to lack of ATM you have in the Permian Basin
Card
by YOURMOMSNEWDAD
Cant see my card information
Deposit limit
by Basin3212
Can't deposit more than $150 at a time
Slop app
by Ghshshgststtstst
App is garbage, where do i update it? Can’t see my money over some stupid simple thing? Pathetic.
Check Deposit
by Dee Biggy
We should be allowed to deposit a bigger balance using the mobile app. Most financial institutions allow up to $3,000 mobile deposits.
Mobile Deposits
by Mel79762
I have had much trouble with depositing checks via FBCU . It keeps rejecting my checks, and I think this feature needs a little work.
First Basin is #1
by BenJamminbuttons
I’m a long-time (20 year) First Basin Credit Union member. They have been helpful, patient, and friendly with me, especially in bad times. I recommend them highly! Thank you this app! ❤️
Helpful
by Silver M G
Lourdes J., Branch Manager, was very professional & helpful. She went out of her way to help me. Very impressed in the professionalism.
Deposit by phone
by Addtech927
Love it it save me time and gas .
First Basin
by Palfat
I love First Basin!! Not one complaint. All has been great from loans to regular banking.
Nice update
by Cookieboyslim
Finally looks like a banking app!
Good Job!!!
by L.A.Y.S.-AJ_98
Y’all have been great so far. Thanks
New Mobile App
by Aron_ab
It is awesome!
Is FBCU Safe? 🙏
FBCU Mobile is very safe to use.
JustUseApp Safety Score for FBCU is 66.4/100.
This assessment is based on our NLP analysis of 2,996 user reviews.
Combined with the app store average rating of 4.8/5.
Safety Analysis
90.4% of users say app is safe 👍
90.4%
7.5% of users have some concerns ⚠️
7.5%
2.2% of users say app is risky 🚨
2.2%
Is FBCU Legit? 💯
FBCU Mobile looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for FBCU is 66.5/100 .
This conclusion is based on analysis of 2,996 user reviews.
🔏 Privacy & Data Safety
FBCU collected the following data from you:
-
Data Linked to You:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
-
Data Not Linked to You:
- Location
How was your experience with FBCU Mobile? Post a Review
Features
• Receive account alerts and other notices from First Basin.
• Easily transfer funds to other First Basin members.
Simplify your life and stay in control with First Basin Mobile for your Apple devices.
• Link your other First Basin accounts together for easy management.
• Transfer funds between your First Basin accounts.
Contact Support
Developer:
First Basin Credit Union
Contact e-Mail:
Website:
