Dillard's Reviews

I love shopping at Dillard’s but Dillards needs some improvement. It’s not very smooth and user friendly. Going back to what I was previously viewing doesn’t work. I end up jumping to other shopping apps. The Home page is just the same picture of the same woman, and does nothing. I suggest Dillards creators look at other apps, even Target, and see how they’re more user friendly, and redo Dillards to make us want to stay on it more.

It seems strange to me that while in Dillards , where I tap the shop icon, this app full web site opens in Chrome on my iPhone instead of keeping me within Dillards to browse and shop. MostDepartment store apps that I have on my phone such as Macy’s, Nordstrom’s and Bloomingdale’s browse within Dillards and do not go outside Dillards to the company’s full website. Therefore, I’m not sure how secure Dillards is.

I got a brand new phone. Dillards won’t allow me to register my card. The indicated fields to fill out the card information still have red asterisks. You can’t back space or retry putting the information in unless closing Dillards and trying again. It still doesn’t work. Can’t make payments or use the card for the digital wallet either. Also, can’t shop online or make/recover account.

I got Dillards thinking you could shop from it. Well it turns out you can’t. It directs you to the website online. What’s the point of that when I could have just logged in online in the first place? The only good thing is that you can store your card in Dillards . And use it to pay in store just in case you forgot your card.

Dillard’s has so much potential but will not give customers a quality phone app. Wake up Dillard’s and download your competitors apps to see what you’re missing. The retail sector is flooded w businesses who flock to their customers and give back with loyalty rewards etc. We want an updated trendy phone app that’s as colorful and exciting as the lives of your customers.

Dillard’s app is absolute junk in comparison to other department stores. You basically attempt to sign into Dillards - where it tells you that your email address is invalid- then when you continue as guests it takes you to the web address. Like I said- Junk. It’s okay- Nordstrom has a pretty great and convenient app and I prefer to shop with them anyways. But it would be nice to browse Dillard’s on occasion- just for fun.

I was so excited to set up Dillards . I read the reviews that said it was so easy to use. I can’t get past the set pin section. It’s stuck. There’s no button to press or enter or back or forward arrow. I called customer service for help. I waited for 10 minutes then was hung up on after asking for help. I was at the store. The clerk wasn’t able to help either. Oh well, so much for that.

Love that this app has finally got its own app . But would love it more if it would the feature to also make a payment on it .

I’m so excited that my favorite department store has an app! I no longer have to keep up with paper coupons…they’re right on my phone! I love love love the new app!

Thanks to Margaret V.
She continued support to assist us finding our wardrobes has been so greatly appreciative. Thank you!!!!
The Archer Family

Was hoping this would be easier than the website to navigate for online shopping, but it’s EXACTLY the same as opening the website on a mobile device.

Maria H insisted I upload the Mobil app. Which I did and received $10 off my purchase. She is a super star. Please let her know she is a super employee.

Great app! However Dillards doesn’t save the email/password and neither does the face recognition work which is why I gave 4 star rating. I hope this is rectified soon.

My dad works here and I have been telling him for the past years they need a app!

Use in the store and you don’t need a Dillard’s Card.

Waste of time, just use the regular internet site. I’ve had to redo my password 3 times now and it still says it’s wrong and can’t add my card. Takes you through your browser anyways.

Don’t be fooled with the $10 award when you download Dillards . It can ONLY be used at a store and NOT for online purchases. It does mention this in very small letters at the bottom of the email I received notifying me Dillards was available. I was very disappointed.

Easy to set up & so glad to have a Dillard’s app!

This is worthless, you still have to shop through the website. This is just a glorified wallet and rewards tracker🙄

Not dedicated app.
Where does 74mb come from with just link to website in Safari???
It doesn’t even auto-login.

Ready to share with friends.

This is literally the best retail app I have ever experienced.

All I can say it ABOUT TIME !!!!

So easy to use.

My favorite store! Love Dillards!!

What’s the point for Dillards it will take you to the website omg