Contact Dillard s Support
Company Name: Dillard's, Inc.
About: The latest in fashion at Dillard’s, now in the palm of your hand!
• Scan to
pay! Complete your in-store purchase with your Dillard’s card using only your
phone!
• Be rewarded! Use your rewards in-store and stay up to date on
rewards and promotions.
• Stay in the know! Seamlessly keep track and review
all your online and in-store purchases.
Dillard s Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobile@dillards.com
Website: 🌍 Visit Dillard's Website
Privacy Policy: https://www.dillards.com/privacy
Developer: Dillard’s, Inc.
5 Most reported problems 😔💔
I was told that I was not allowed to assist my wife while shopping in women's department at the Alpharetta store. Apparently finding items for her to try on is "against Dilliards policy". Your employee was rude and condescending. You've lost a customer for life. Please train your staff...
Delete online acct created
Not working on iPhone 13 Pro Max
by Prof.G91
I got a brand new phone. The app won’t allow me to register my card. The indicated fields to fill out the card information still have red asterisks. You can’t back space or retry putting the information in unless closing the app and trying again. It still doesn’t work. Can’t make payments or use the card for the digital wallet either. Also, can’t shop online or make/recover account.
Dillard’s App=JUNK
by Abcdeggbdbd
Dillard’s app is absolute junk in comparison to other department stores. You basically attempt to sign into the app- where it tells you that your email address is invalid- then when you continue as guests it takes you to the web address. Like I said- Junk. It’s okay- Nordstrom has a pretty great and convenient app and I prefer to shop with them anyways. But it would be nice to browse Dillard’s on occasion- just for fun.
Very Frustrated
by Ana C B Miami-Dade
I was so excited to set up the app. I read the reviews that said it was so easy to use. I can’t get past the set pin section. It’s stuck. There’s no button to press or enter or back or forward arrow. I called customer service for help. I waited for 10 minutes then was hung up on after asking for help. I was at the store. The clerk wasn’t able to help either. Oh well, so much for that.
Have a Problem with Dillard's? Report Issue
Why should I report an Issue with Dillard's?
- Pulling issues faced by users like you is a good way to draw attention of Dillard's to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dillard's customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dillard's.
