OHC 2020 app not working? crashes or has problems?

OHC 2020 Status

Last Updated on 2020-10-08 by Proboscis

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Common OHC 2020 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OHC 2020 app on iOS and Android devices. Solve all OHC 2020 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OHC 2020 iPhone Issues and Solutions

OHC 2020 iOS app crashes, not working, errors
OHC 2020 iOS app network issues
OHC 2020 on iOS has black/white screen

OHC 2020 Android App Issues and Solutions

OHC 2020 has errors/crashing/not working
OHC 2020 server network connectivity issues
OHC 2020 has black screen

OHC 2020 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OHC 2020 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OHC 2020 app crashes or not working on Iphone (iOS):

Close and restart the OHC 2020 app on iPhone
Update OHC 2020 app to the Latest Version for iOS
Uninstall and reinstall OHC 2020 iPhone app
Update your iPhone to the latest iOS version

Fix OHC 2020 on iPhone unable to connect to server/internet connection issues::

To resolve OHC 2020 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OHC 2020 black/white screen (blank screen) on iPhone:

Follow the OHC 2020 iOS app troubleshooting guide Here →

OHC 2020 Android App Issues and Solutions

Fix OHC 2020 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OHC 2020 app issues:

Force Stop the OHC 2020 App
1. On android, goto "Settings" » click OHC 2020 app. » click "Force Stop".

Update OHC 2020 to the latest version on PlayStore

Clear OHC 2020 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OHC 2020 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OHC 2020.

Fix OHC 2020 unable to contact server/ OHC 2020 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OHC 2020 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OHC 2020 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OHC 2020 on android.

Solve OHC 2020 black/white screens issue on Android:

Follow the OHC 2020 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Proboscis, developers of OHC 2020.

About this app

Open House Chicago (OHC) from the Chicago Architecture Center (CAC) is an annual celebration of urban discovery. Explore Chicago’s neighborhoods through self-guided trails, building visits and online programs – all free – using OHC2020 as your guide.