Contact Ingles Markets Support

by Blueberrytrucknuts

I’ve used worse apps, sure, but the reason I use an app is for groceries is to ease the hassle of grocery shopping, which this app does not do.
It’s clunky to use, please hire someone who can at least make it at least a smidgeon easier to navigate. You’ve got the perfect theme of being a grocery store, which usually solves a lot of UI questions that seems to have not even been asked when making this app. And I’m sure there’s an easy way a proper programmer could get your search to function without so much finagling by the customer.

And the biggest thing that drops this down to one star is it doesn’t save your card info properly. It doesn’t save it at all for the next time you wanna use it; no that is not even what I’m talking about. I actually don’t mind that.
I mean, if you go out of the prompt of putting in your card info, it will sometimes either be wrong from what you typed, or just not be put in at all. So you click to send your order in and it tell you it’s the wrong CVV or wrong address or whatever it feels like changing back to default.
If I wanna get groceries with less hassle, I also do not want to have to worry about calling my bank when it thinks it’s fraud, after the app spit back my attempt to give them money one too many times, due to developer incompetence.

by Zcoqui

Thought was getting an app could search for items and in store location of said items. However, renaming “Ingles Pick Up Only” might better serve.

A preference for most hands on, in store shoppers no doubt would appreciate will be adding functionality so we can actually know what’s in stock and where located for those who wish to shop for themselves. QR scanners are helpful and useful. Kroger, Publix, Walmart, Costco, Sam’s, BJ’s, Sprouts etc all offer full service including pick up through their apps so the tech exists.

For now no Ingles app for me. Will sometimes continue to shop there though it is a distant drive for me. Best of luck. Continued success. And please work on that app. Thanks

by SaraDel1032

Problem 1: why can’t I save CC info in the app so I don’t have to enter it every time? Or at least let me use PayPal? I’m shopping here every week using curbside pickup and it is SO frustrating to have to enter it every time. Problem 2: you cannot search for items in the “Browse” tab because they won’t show up. But they do under the “discover” tab, which is counterintuitive. Problem 3: whenever I search for one item from the “Discover” tab, then I select the search bar to search for another item, it somehow searches under the “browse” tab and inevitably the item won’t come up. It’s the absolute stupidest feature ever. Please just remove whatever “browse” is.