SlowCOVIDNC app not working? crashes or has problems?

SlowCOVIDNC Status

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SlowCOVIDNC is the official COVID-19 Exposure Notification app for the North
Carolina Department of Health and Human Services (NCDHHS). It allows users to
know if they may have been in close contact with someone who has shared a
positive COVID-19 test result through the app.


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Reported Issues: 4 Comments

By Susan Schwartz   1 year ago


SlowCOVIDNC had been working fine, but now I receive constant intrusive messages saying the app has stopped. I keep uninstalling + installing and hope these frustrating problems are soon corrected.

By Dennis G Blair Jr   1 year ago


The SlowCovidNC app keeps crashing again. I have a Motorola Moto 2021 and within the last week or so, it kept crashing

By Richie Savage   1 year ago


I have a Galaxy S21 Ultra that's fully updated, however the SlowCOVIDNC app crashes after about 1 to two seconds... I uninstalled the app and re-installed it with the same outcome. Is the App broken, no longer in use... Is there another app that assist with contact tracing?

By Dennis G Blair Jr   1 year ago


The SlowCovidNC app keeps crashing


Common dislikes about SlowCOVIDNC app

- The app is only useful if lots of people have it installed and use it, and many people are not aware of its existence.

- The Department of Health should do more to promote the app and encourage doctors to inform their patients about it.

- The app should ask users if they have been vaccinated and when, to provide more information about possible exposure.

- The app stores a large amount of data, which may not be necessary and could be a privacy concern.

- There is no easy way to contact the developer to provide feedback or report issues.



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Common SlowCOVIDNC Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NC Department of Health and Human Services, developers of SlowCOVIDNC.


100% Contact Match

Developer: NC Department of Health and Human Services

E-Mail: [email protected]

Website: Visit SlowCOVIDNC Website



About this app

By enabling Bluetooth and Exposure Notifications, you can anonymously share a positive COVID-19 test result to help slow the spread of COVID-19.  Users can anonymously share a positive COVID-19 test result to help slow the spread of COVID-19.  It allows users to know if they may have been in close contact with someone who has shared a positive COVID-19 test result through SlowCOVIDNC .  Step 5: If you have tested positive for COVID-19, you may obtain your PIN from your local public health department and submit that into SlowCOVIDNC .  You may also be notified if you have been in close contact with someone who has shared a positive COVID-19 test result.  Step 4: this app periodically downloads tokens from the server that have been uploaded from the devices of users who have tested positive.  Step 3: Through Bluetooth, your phone and the phones around you with the this app app are working in the background (without draining your battery or data) to exchange these anonymous tokens every few minutes.  Your phone then uses its records of the signal strength and duration of exposures with those tokens to conduct a risk calculation and determine if you have met a threshold for notification.  this app is the official COVID-19 Exposure Notification app for the North Carolina Department of Health and Human Services (NCDHHS).  This voluntary and anonymous reporting notifies others who have downloaded SlowCOVIDNC and may have been in close contact with you in the last 14 days that they might be at risk.  NCDHHS created SlowCOVIDNC so that North Carolinians can do their part to protect their community and slow the spread of the virus.  Step 2: After opting-in to receive notifications, SlowCOVIDNC will generate an anonymous token for your device.  Tokens will collect and share date, time, signal strength and duration of proximity.  Together, we can slow the spread of COVID-19!  Phones also record the Bluetooth signal strength of their exchanges in order to estimate how far apart they are.  A token is a string of random letters and numbers that is used to represent a phone for a short period of time. 



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