Contact VIDAA Support
Company Name: VIDAA USA INC
About: Cannot find your TV Remote? The VIDAA Smart Remote App is a convenient and easy
way to control any TV in your home which runs the VIDAA Smart TV OS.
It
provides all of the functions of your TV remote and more.
VIDAA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@vidaa.com
Website: 🌍 Visit VIDAA Smart TV Website
Privacy Policy: https://www.dropbox.com/s/tjknvhaexk164xb/Mobile%20App%28End%20User%20License%20Agreement%29.docx?dl=0
Developer: VIDAA USA, Inc.
3 Most reported problems 😔💔
Can’t add any other apps
by Echo 5-7
Maybe I’m crazy, but, I’ve been looking for like 45 mins on how to add any extra apps… and I can’t find anyway…
Everything
by Lynne, T
The remote, on the app, doesn’t give you all the features that the physical remote does. As in, I had to use the physical remote to use the cursor in the browser. The app also has a lot of slow defaults about it. My device is never connected when I open the app, and takes about 3-4 minutes to actually connect. It’s awful that the TV doesn’t have Bluetooth or easily paired screen sharing. I can stream a video from my laptop to my tv, but I can do it on my Roku. Haven’t regrets about the purchase.
Poor tech
by Mom Danfort
It’s hard to even work it. Sometimes it connects to the TVs sometimes it doesn’t. That is very frustrating.
Have a Problem with VIDAA? Report Issue
Why should I report an Issue with VIDAA?
- Pulling issues faced by users like you is a good way to draw attention of VIDAA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VIDAA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VIDAA.
