Secret Photo Vault Status

Last Updated on 2022-07-26 by Thi Nguyet

I have a problem with Secret Photo Vault

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User reports:
No current problems

- App is frequently mistaken for another app with a similar name and icon

- Users have reported losing access to their photos and being unable to retrieve them

- App prompts users to upgrade to premium frequently and blocks access to photos until they do so

- Developer has been unresponsive to user complaints and issues

- Users have reported being charged for multiple subscriptions without being able to cancel them

- App has become unusable for some users after updates

- Users have reported losing all their photos after reinstalling the app or updating it

- Developer has been accused of being a scammer and not warning users before cutting off access to their data.

Common Secret Photo Vault Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Secret Photo Vault network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Secret Photo Vault App
1. On android, goto Settings » Secret Photo Vault » click [Force Stop]

Clear Secret Photo Vault App Cache and Data:
1. On android, goto Settings » Apps » Secret Photo Vault » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Secret Photo Vault.

On android, goto Settings » Apps or Manage Apps tab.
Click Secret Photo Vault » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Secret Photo Vault » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secret Photo Vault