Company Name: Marshfield Clinic
About: Access to great health care shouldn’t be complicated. That’s why we’re
bringing you My Marshfield Clinic, as a new app.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: helpline@marshfieldclinic.org
Website: 🌍 Visit My Marshfield Clinic Website
Privacy Policy: https://www.marshfieldclinic.org/about-us/electronic-privacy-policy
Developer: Marshfield Clinic
I can’t log in because I need a pin #. Why do I need a pin when I have to put in email, password, etc. it’s just too much. Then it wants me to “ hat” to get help. I want a flipping g phone number so I can actually TALK to someone!!!!!
by Pjsmecmam
Considering g this is supposed to be an improvement over their old app, they have really missed the mark. The app constantly freezes, or only shows incomplete information, particularly in the areas of current conditions/diagnoses, medications and allergies. Unlike other major clinics, whose apps actually allow you to see ALL your records, including radiology reports, progress notes, biopsy results, etc, Marshfield’s app only allows patients to see some labs and never any actual progress notes. Very disappointing app, which falls in line with the declining quality of the clinic!
by Jennyflopper
My app shows appointments and some history detail but nothing on billing. Of course I called the customer service line listed on there for issues and was transferred around several times. I uninstalled the app and tried every other thing they suggested but it’s a no go. No shock since this is exactly how bad the situation internal systems of marshfield clinic are. I wish there were other options in my tiny town for health care.
by MagicTB
You can no longer message your actual primary care provider?!? What the heck is the point now? I thought that was the whole idea of the portal so you could message your actual care team.