Contact NowClinic Support

by Dr Cincy

Called in and had a visit with a Doctor that told me that what I was experiencing wasn’t the bronchitis I’ve been diagnosed with for years. In fact she said It was impossible that I’ve ever had bronchitis since I wasn’t a smoker. She also said since I wasn’t running a temperature I needed to just breath steam to stop the horrible cough I’d had for 4 days. She also said to “message” her if I started running a temperature and she would call in a prescription. I tried messaging her 2 days later to tell her I now had a temperature and she had her messaged shut off. I called customer service and the had her turn it on. I left her a message telling her I had a temperature and needed the antibiotics... she said make another appointment - SCAM SCAM SCAM!

by Camis415

The call was clear but it sound like static so I had trouble speaking with the doctor. Overall the doctor was amazing his name is Michael Johnson. It’s the second time I’ve dealt with him and he’s always been polite and helpful. I wish he lived in my city I would definitely have him as my primary care doctor! I always have a great experience it’s just this time that it didn’t work too well and I was worried the call would drop because the app wasn’t working that well. I still recommend using this app it’s so helpful especially with everything going on right now it’s fast and easy and you don’t have to leave your home.

by Lala01486533

It’s midnight in Vegas, i checked the urgent care and ER wait times and they were saying 120minutes minimum wait. Not to mention ER is a $500 co pay for me, and urgent care is $40. I figured it can’t hurt to spend $10 to try this app. I already knew what was wrong with me and what medication I needed (unfortunately it’s a recurring infection)
I submitted my info and the app told me there was one person ahead of me. About 15 minutes later it updated to say I was next in line, and it buffered for about 10 seconds while saying something like “connecting you” (way less waiting than physically going to see a doctor)
I talked to the doctor for 4 minutes.. yes, 4 minutes!! She sent a prescription to a 24 hour pharmacy and I was taking my first dose all within one hour of downloading the app! I really can’t see myself stepping foot into a drs office again.... guys... I DID THIS NAKED! under a blanket from my couch. It was really only $10!! No extra charges or hidden fees. I just had to pay for my prescription at the pharmacy, but that’s normal and through insurance.
Had I gone to urgent care I would have paid $40 or ER $500!