Company Name: American Well
About: American Well is an IT company that connects users instantly with doctors over video feed.
Headquarters: Boston, Massachusetts, United States.
Listed below are our top recommendations on how to get in contact with American Well for Clinicians. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact American Well for Clinicians. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American Well
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Get Pricing Info for American Wellhttps://www.americanwell.com/telehealth-medical-group/
by Mooremg
I get the circular “wait” signal when logging in with a patient waiting and the screen is frozen/locked. Only option is to restart, which I sometimes do 7-10 times before it randomly works or I get a call from NOC as to why I have not seen the patient yet. Re-install, phone restart, force quitting other apps makes no difference. Easily the most frustrating part of being a provider. Please put more priority on fixing this.
by Sunshine21911
The app will only allow me to be set up under one account which prevents me from having an accurate view of my calendar and scheduled appointments. There should be a way to sign in and have access to each platform on AmWell just like one would on the web app.
by El_presidente720
Beyond the app being slow, counterintuitive, and just generally bad - Amwell will screw up your monthly direct deposit and tell you oh so gently they’ll be happy to fix it *next month*. Have fun paying your bills! Good luck!
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