Contact Yris Support
Company Name: AriadNEXT
About: YRIS allows you to create your digital identity in 5 minutes directly on your
smartphone. Easily access hundreds of online services, linked to FranceConnect
or directly integrating the solution.
Yris Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AriadNEXT
Verified email ✔✔
E-Mail: contact@yris.eu
Website: 🌍 Visit Yris Website
Privacy Policy: https://www.yris.eu/fr/confidentialite/
Developer: ARIADNEXT
4 Most reported problems 😔💔
based in South Africa: I can't register as I never received the authentication SMS. base en Afrique du Sud: impossible de m'enregistrer vu qu'aucun SMS d'autentification n'est envoye/recu.
Only worked 1 time
by Frustrated209
After setting up the app it worked one time with FranceConnect.
After that one connection there was an error that the PIN was incorrect. After that it was impossible to create a new account. The cell phone verification worked but the PIN set fails.
Doesn’t work
by Jobella8
After creating an account it worked only once. After that the app said the PIN was wrong. Creating an new account failed after setting a new PIN. The error message said contact ______ ____. The link lead to a form on Yris.eu. This form generated an email saying that due to large number of emails the response time is longer. Disappointing for an app that is required to use FranceConnect.
Impossible to set up
by Pirate Of Avalon
After trying on 3 separate days, total of over 3 hours, it just always fails after the facial scan “connecting to server” then tells you to start the long process all over again. Incredibly frustrating.
Have a Problem with Yris? Report Issue
Why should I report an Issue with Yris?
- Pulling issues faced by users like you is a good way to draw attention of Yris to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Yris customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yris.
