Yris Reviews

Yris Reviews

Published by on 2025-01-06

🏷️ About: YRIS allows you to create your digital identity in 5 minutes directly on your smartphone. Easily access hundreds of online services, linked to FranceConnect or directly integrating the solution.


       


Overall Customer Experience 😎


😎 Positive experience
92.6%

🤬 Negative experience
7.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 464 combined software reviews.



Read 13 Customer Service Reviews 😠💢

4.6 out of 5
Impossible to set up

After trying on 3 separate days, total of over 3 hours, it just always fails after the facial scan “connecting to server” then tells you to start the long process all over again. Incredibly frustrating.

Useless

Does not work at all and keeps refreshing. I’ve spent over 20 minutes trying to get my info and no use.

Really buggy, can’t complete the registration

Application has a good UX but is really buggy, the flow keep restarting and passport validation. Can’t complete the registration

ne marche pas

après 10 essais, ne reconnaît pas ma CI . .

Ca ne fonctionne pas du tout

Cette app ne fonctionne pas du tout. L’app est bloquée sur le menu d’acceuil depuis plusieurs minutes. 🤨. Je me demande qui a noté 5 etoiles. Est ce des vraies reviews ou des reviews achetées?

iOS 17?

Not compatible with iOS 17

Only worked 1 time

After setting up Yris it worked one time with FranceConnect.

After that one connection there was an error that the PIN was incorrect. After that it was impossible to create a new account. The cell phone verification worked but the PIN set fails.

Doesn’t work

After creating an account it worked only once. After that Yris said the PIN was wrong. Creating an new account failed after setting a new PIN. The error message said contact ______ ____. The link lead to a form on this app.eu. This form generated an email saying that due to large number of emails the response time is longer. Disappointing for an app that is required to use FranceConnect.

Cannot pass step 1

I enter my phone number but never received an sms to confirm it…

Disastrous Customer Service

While Yris could read my ID, it couldn’t detect the place of birth (POB). The only way to get helped is thru the customer service. First contact was initiated mid July and an answer was received within 48 hours. The answer was asking to email my POB which was emailed on July 16. Since then and despite 4 follow up emails spanning through August, not a peep from the customer service and Yris was still showing that the POB was missing. Early September, my account was deleted by this app without a single notification. A simple follow up from the customer service would have been very much appreciated.

Pretty poor support

I could not connect for weeks blocking access to websites. No support from this app.

Multiple attempts to pass identification!

Starting with not receiving access code on my cell number. I had to provide an alternate number. Then several scans, NFC checks, photo ID all failing with no indication of what was the issue as the process completed each time.

Not easy to sign up!

Might be good, but the process to sign up is very complex. I had to try 3 times to go through. Unnecessary tricky!



Is Yris Safe? 🙏

Yes. Yris is very safe to use. This is based on our NLP (Natural language processing) analysis of over 464 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Yris Is 92.6/100.


Is Yris Legit? 💯

Yes. Yris is a totally legit app. This conclusion was arrived at by running over 464 Yris User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Yris Is 92.6/100..


How was your experience with Yris? Post a Review




Features

• All data linked to your YRIS digital identity is stored in France (Rennes) in our own data centers.

4 — You’re now in possession of a digital identity in conformity with European security norms.

Validate your identity remotely, easily and quickly: with YRIS, the identity verification is done directly on your phone with your identity document and a selfie.

Connect with your login details from wherever you are and access your digital identity from a computer or smartphone.

YRIS allows you to create your digital identity in 5 minutes directly on your smartphone.