Company Name: MED-EL
About: A leader in hearing implant solutions for more than 25 years. Important Safety Information.
Headquarters: Innsbruck, Tirol, Austria.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MED-EL
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Get Pricing Info for MED-ELby Franshanny
The app works, some of the time. Most of the time, though, it will not connect with the Rondo 3. Much better performance with Sonnet 2, but it’s lauded by Med-El as useful with both processors. Hardly.
by 😡 AudioStream
I am a CI recipient and I’m currently having the same issue as the “mom of two boys” did two months ago.My phone is updated and restarted, as is the device. Edit: I am able to pair through the Bluetooth setting on my phone but the app can’t “find” my device.
by NewCIuser
MedEl is still a bit in the Dark Ages technologically. However, this app at least does one useful thing. It allows me to control volume and program of my Cochlear implant processor from my phone without needing to carry around the Echo device all the time to do that job.
What it DOESN’T do is:
1. Allow me to stream audio directly from my phone to the processor (except for phone calls)
2. Adjust wind filter levels on the processor
3. Switch on and off the directional mic on my processor
4. Send a phone call (or audio streaming) to both the processor and a wireless earbud in the opposite ear (eg using Bluetooth 5)
I don’t use the MedEl AudioStream device (yes, yet another piece of kit to carry around and pay for), so perhaps there is something useful for people who use that.
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