AudioKey 2 Reviews

Currently AudioKey2 won’t work at all for my bilateral sons. We are tech savvy and sonnet 2s will not pair. The Medel audiologist at headquarters was stumped. We worked on it for nearly an hour. Something is either wrong with the processors— not internally equipped— or AudioKey2 doesn’t work for some users. The Bluetooth audiostream works but we can’t adjust the processors with audio key at all. It’s currently completely nonfunctional. We have latest update and the audio link can pair. But no processors. Two different phones, an iPad... we’ve tried them all.

I really love using this with audio steam for phone calls and streaming.

However, i end up having to go through whole configuration process almost daily. It just can’t maintain the connection. Drives me batty.

Then, sometimes it just absolutely won’t connect to the stream for a day to so. It suddenly works eventually, but I can’t make rhyme or reason out of why it works sometime and not others. I really need to be able to count on this.

Connectivity options need improvement. It took me many attempts to figure out how do a binaural Audiostream pairing and it’s balky. That included consulting the Facebook group. I know how to follow instructions.

MedEl is still a bit in the Dark Ages technologically. However, AudioKey2 at least does one useful thing. It allows me to control volume and program of my Cochlear implant processor from my phone without needing to carry around the Echo device all the time to do that job.
What it DOESN’T do is:
1. Allow me to stream audio directly from my phone to the processor (except for phone calls)
2. Adjust wind filter levels on the processor
3. Switch on and off the directional mic on my processor
4. Send a phone call (or audio streaming) to both the processor and a wireless earbud in the opposite ear (eg using Bluetooth 5)
I don’t use the MedEl AudioStream device (yes, yet another piece of kit to carry around and pay for), so perhaps there is something useful for people who use that.

When my phone and hearing aid connect, I have no issues. Except that for 80% of the time it refuses to connect, and currently it has been a week of it and my phone not connecting and I dont know what I did wrong. I reinstalled AudioKey2 and am hoping to see changes.

AudioKey2 works, some of the time. Most of the time, though, it will not connect with the Rondo 3. Much better performance with Sonnet 2, but it’s lauded by Med-El as useful with both processors. Hardly.

I am a CI recipient and I’m currently having the same issue as the “mom of two boys” did two months ago.My phone is updated and restarted, as is the device. Edit: I am able to pair through the Bluetooth setting on my phone but AudioKey2 can’t “find” my device.