DAB SecurePlus app not working? crashes or has problems?

DAB SecurePlus Status

Last Updated on 2023-03-29 by BNP Paribas S.A. Niederlassung Deutschland

I have a problem with DAB SecurePlus

Are you having issues? Select the issue you are having below and provide feedback to DAB SecurePlus.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

37.5%

Connection

31.3%

Not working

25.0%

Crashes

6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with DAB SecurePlus? Report Issue

Common DAB SecurePlus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DAB SecurePlus app on iOS and Android devices. Solve all DAB SecurePlus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DAB SecurePlus iPhone Issues and Solutions

DAB SecurePlus iOS app crashes, not working, errors
DAB SecurePlus iOS app network issues
DAB SecurePlus on iOS has black/white screen

DAB SecurePlus Android App Issues and Solutions

DAB SecurePlus has errors/crashing/not working
DAB SecurePlus server network connectivity issues
DAB SecurePlus has black screen

DAB SecurePlus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DAB SecurePlus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DAB SecurePlus app crashes or not working on Iphone (iOS):

Close and restart the DAB SecurePlus app on iPhone
Update DAB SecurePlus app to the Latest Version for iOS
Uninstall and reinstall DAB SecurePlus iPhone app
Update your iPhone to the latest iOS version

Fix DAB SecurePlus on iPhone unable to connect to server/internet connection issues::

To resolve DAB SecurePlus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DAB SecurePlus black/white screen (blank screen) on iPhone:

Follow the DAB SecurePlus iOS app troubleshooting guide Here →

DAB SecurePlus Android App Issues and Solutions

Fix DAB SecurePlus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DAB SecurePlus app issues:

Force Stop the DAB SecurePlus App
1. On android, goto "Settings" » click DAB SecurePlus app. » click "Force Stop".

Update DAB SecurePlus to the latest version on PlayStore

Clear DAB SecurePlus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DAB SecurePlus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DAB SecurePlus.

Fix DAB SecurePlus unable to contact server/ DAB SecurePlus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DAB SecurePlus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DAB SecurePlus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DAB SecurePlus on android.

Solve DAB SecurePlus black/white screens issue on Android:

Follow the DAB SecurePlus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BNP Paribas S.A. Niederlassung Deutschland, developers of DAB SecurePlus.

About this app

Mit unserer DAB SecurePlus App können Sie ganz bequem QR-TANs generieren und sind dabei dank der modernen Verschlüsselung immer auf der sicheren Seite. • Für Ihren Login und Ihre Aufträge wie Überweisungen und Wertpapier-Transaktionen können Sie jederzeit eine TAN oder QR-TAN generieren. • Nutzen Sie die DAB SecurePlus App weltweit sowohl online als auch offline. • Zusätzlich zur sicheren Anmeldung mit der SecurePlus PIN können Sie die Touch ID oder Face ID aktivieren. Schritt 2: Nach Aktivierung der SecurePlus App über Ihren Online Banking Zugang können Sie das QR-TAN Verfahren verwenden. Die QR-TAN wird auf Ihrem SecurePlus Gerät generiert, nachdem Sie den beim jeweiligen Vorgang angezeigten QR-Code gescannt haben. Schritt 1: Laden Sie die DAB SecurePlus App aus dem App Store herunter. Die QR-TAN benötigen Sie für den Login auf Ihr Konto/Depot sowie zur Bestätigung von Online-Transaktionen. Unter dem Menüpunkt „Verwaltung > SecurePlus Verwaltung” in Ihrem Online Banking Zugang werden Ihnen alle aktiven SecurePlus Geräte angezeigt.