Trustco Bank app not working? crashes or has problems?

Trustco Bank Status


I have a problem with Trustco Bank

Are you having issues? Select the issue you are having below and provide feedback to Trustco Bank.




⚠️ Most reported problems ⚠️

Login
33.3%

Crashes
22.2%

Something else
22.2%

Connection
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

  2 Reported Issues: 😵🆘🛟🚨📢

Dennis Roman
2023-11-28

Since new software release from Trustco-Bank, when opening app on iPad, image appears in Portrait (vertically) not Landscape (horizontally). Was app coded only for Portrait mode for iPads?

Chris Tuttle
2023-07-21

The mobile banking application is experiencing intermittent connection issues please try again.

Showing 1-2 of 2

Have a Problem with Trustco Bank Mobile? Report Issue




Common Trustco Bank Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Trustco Bank, developers of Trustco Bank.




About this app

LOCATE TRUSTCO BANK - Locate the nearest Trustco Bank Branch or ATM using built-in Location Services or search by zip code and street address.  Trustco Mobile Banking is a free service offered to all Trustco Bank Online Banking customers.  SECURITY – Trustco Bank uses a mobile banking solution with your security in mind.  Trustco Bank does not charge a fee for mobile banking.  Get 24/7 access to your Trustco Bank account information and services from your iPhone/iPad.  TRANSFER FUNDS - Transfer funds between your eligible Trustco Bank accounts.  VIEW TRANSACTIONS - View recent transaction history in your checking or savings accounts and search for specific transactions by date, amount, or check number.  Multifactor authentication and layered security technology help protect against fraud, and real-time activation via SMS confirms user identity.  CHECK BALANCES - See current account balances for your checking, savings, and loan accounts.  SUPPORT- For questions or assistance, please contact Customer Service at 1-800-670-4110, Monday through Friday 8:00am to 8:00pm and Saturday 8:00am to 5:00pm.  REQUIREMENTS- User must have a valid login and password for Internet Banking.  Additional information is available at app. com.  However, third party message and data rates may apply.