CMICH Healthscreen app not working? crashes or has problems?

CMICH Healthscreen Status

Last Updated on 2022-09-16 by Central Michigan University

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Common CMICH Healthscreen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CMICH Healthscreen app on iOS and Android devices. Solve all CMICH Healthscreen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CMICH Healthscreen iPhone Issues and Solutions

CMICH Healthscreen iOS app crashes, not working, errors
CMICH Healthscreen iOS app network issues
CMICH Healthscreen on iOS has black/white screen

CMICH Healthscreen Android App Issues and Solutions

CMICH Healthscreen has errors/crashing/not working
CMICH Healthscreen server network connectivity issues
CMICH Healthscreen has black screen

CMICH Healthscreen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CMICH Healthscreen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CMICH Healthscreen app crashes or not working on Iphone (iOS):

Close and restart the CMICH Healthscreen app on iPhone
Update CMICH Healthscreen app to the Latest Version for iOS
Uninstall and reinstall CMICH Healthscreen iPhone app
Update your iPhone to the latest iOS version

Fix CMICH Healthscreen on iPhone unable to connect to server/internet connection issues::

To resolve CMICH Healthscreen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CMICH Healthscreen black/white screen (blank screen) on iPhone:

Follow the CMICH Healthscreen iOS app troubleshooting guide Here →

CMICH Healthscreen Android App Issues and Solutions

Fix CMICH Healthscreen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CMICH Healthscreen app issues:

Force Stop the CMICH Healthscreen App
1. On android, goto "Settings" » click CMICH Healthscreen app. » click "Force Stop".

Update CMICH Healthscreen to the latest version on PlayStore

Clear CMICH Healthscreen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CMICH Healthscreen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CMICH Healthscreen.

Fix CMICH Healthscreen unable to contact server/ CMICH Healthscreen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CMICH Healthscreen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CMICH Healthscreen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CMICH Healthscreen on android.

Solve CMICH Healthscreen black/white screens issue on Android:

Follow the CMICH Healthscreen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Central Michigan University, developers of CMICH Healthscreen.

About this app

CMICHHealthscreen is for the students, staff and faculty of Central Michigan University to self screen for COVID-19 before entering CMU's campus.