Mon UdeM app not working? crashes or has problems?

Mon UdeM Status

Last Updated on 2024-09-05 by Université de Montréal

I have a problem with Mon UdeM

Are you having issues? Select the issue you are having below and provide feedback to Mon UdeM.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Mon UdeM? Report Issue

Common Mon UdeM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mon UdeM app on iOS and Android devices. Solve all Mon UdeM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mon UdeM iPhone Issues and Solutions

Mon UdeM iOS app crashes, not working, errors
Mon UdeM iOS app network issues
Mon UdeM on iOS has black/white screen

Mon UdeM Android App Issues and Solutions

Mon UdeM has errors/crashing/not working
Mon UdeM server network connectivity issues
Mon UdeM has black screen

Mon UdeM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mon UdeM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mon UdeM app crashes or not working on Iphone (iOS):

Close and restart the Mon UdeM app on iPhone
Update Mon UdeM app to the Latest Version for iOS
Uninstall and reinstall Mon UdeM iPhone app
Update your iPhone to the latest iOS version

Fix Mon UdeM on iPhone unable to connect to server/internet connection issues::

To resolve Mon UdeM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mon UdeM black/white screen (blank screen) on iPhone:

Follow the Mon UdeM iOS app troubleshooting guide Here →

Mon UdeM Android App Issues and Solutions

Fix Mon UdeM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mon UdeM app issues:

Force Stop the Mon UdeM App
1. On android, goto "Settings" » click Mon UdeM app. » click "Force Stop".

Update Mon UdeM to the latest version on PlayStore

Clear Mon UdeM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mon UdeM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mon UdeM.

Fix Mon UdeM unable to contact server/ Mon UdeM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mon UdeM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mon UdeM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mon UdeM on android.

Solve Mon UdeM black/white screens issue on Android:

Follow the Mon UdeM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Université de Montréal, developers of Mon UdeM.

About this app

L'application mobile Mon UdeM est un espace personnalisé qui intègre les informations utiles et pertinentes en fonction des besoins de chaque étudiant / employé de l'Université de Montréal. Elle intègre des outils essentiels au quotidien à l'UdeM et est un lieu central de communication pour prendre connaissance des messages essentiels à la vie à l'UdeM.