Cabela's Reviews

It took me 4 tries to make a purchase using a gift card.
Try 1- logged in, inputted the gift cards, zero balance owed (gift cards were sufficient to cover the whole transaction), it wouldn’t allow the transaction to proceed and demanded I input a credit card (CC).. ok... don’t know why when nothing is owed, exit, start over.
Try 2- assuming there was some glitch, repeated steps in try 1, same result. Exit. Start over.
Try 3- inputted CC, indicated I did not want CC # saved, reinputted the gift cards, Cabelas again demanded I input a credit card... what?! I just did this! Exit. Start over.
Try 4- inputted CC, selected save, reinputted the gift cards, transaction processed.

Problems for you-
- I’d guess your transaction abandonment rate is incredibly high.
- I can also tell you the majority of my family members would not have the patience to go through all that, nor to comprehend that it could be that terrible.
- What about folks with no credit or debit card (the unbanked)? Consumers might mistakenly think they can give a gift card to them... a terrible idea if they expect to use it online.

I like this app, overall, which was I’ve been so specific in my review with the hope someone competent will read it and fix the problem, or that someone might read it and get their transaction processed with less grief. This was the worst checkout experience I’ve had in years and I do a lot of online shopping. Good luck!

So it appears the worst of the bass pro app has become the this app app. Why issue promotions and discounts when you app can’t handle the discounts properly. I end up having to call in to customer service to place the order because Cabelas can’t properly calculate discounts. I had a good wish list of items I used to buy frequently this way it was easier to reorder and I also used it for things I had in mind for future purchase by myself or others if they needed gift ideada for me. My list is gone. I don’t see the ability to add things to the wish list....one of my biggest grips about the bass pro list. And now. My points are wrong. Way too low. #2 on my bass pro app gripe list. And my purchase history is gone. So far I’m not a fan but at least it now saves your user name and pass word and doesn’t make you log in on every change of screen. Not sure I’ll continue to use Cabelas. Very disappointed.

I assume that anyone who thinks Cabelas is worth 5 stars has either been paid for review or maybe they are just used to the same bass pro garbage they have been dealing with for years. Just in true bass pro shops fashion they are slowly destroying everything that used to good about this app and replacing it with inferior quality. App is slow this is the second time they had taken away access to points and existing shopping carts and wish lists. Why they created an entirely new app we may never know. I guess they have a lot of money to spend but still can’t figure out how to do anything right. I just hope and pray that outdoor sporting companies can find a way to keep growing and taking sales away from bass pro.

Cabelas (and website) shows a product is available to purchase and will place it in the shopping cart. But when go to check out it lets you go through the steps of entering your purchase information then puts up a message that the product is not available for sale. Why allow placing things into the shopping cart and letting one go through the preliminary steps of checking out only to say the product is not available for purchase? I shop on other sites and they all indicate when something is sold out and/or is on back order, and will not allow it to be placed in the shopping cart. Fix your program to show out of stock goods before reaching checkout.

Have been shopping there since February and am very impressed with selection and customer service. Been going there weekly and surprised at how much i find that i need each time. Very helpful and pleasant staff. Great return policy for wrong size items. Thanks for being so nice!

I tried to do some shopping and was redirected to get the updated app. Since I still have an iPhone 6 (which works fine for me) the new Cabela’s app wouldn’t load. The Cabela’s site will no longer open for me. And now I can’t open the Cabela’s site to do my online shopping. They are going to lose a lot more customers unless they come up with apps that will works on the many, many older iPhones that are still working fine. The new app may have more advanced features, but is Cabela’s selling phones or a great selection of outdoor supplies and merchandise. Good luck!!!

Everything about Cabelas is professional and well done. Smooth & bug free.

My only complaint: if I want to know if I can drive down and pick up an item at my local store it isn’t obvious. I can select “available in store”, but it appears that just selects items that are normally stocked vs online only. Not like other shopping apps that have a built in filter for “in stock in store”.

The wish list is gone for some reason, the "club" credit card is being heavily pushed, advanced search options are almost non existent, category options are there but basic, only loads a handful of products at a time. I would switch back to the old app or just use the website but both of them run terribly now... I would add star for the wish list and another after some of those clickbaity credit card adds taken down.

This has to be the worst e-commerce app out there. It used to be better before Bass Pro started running it. The rewards program still doesn’t link and you can’t filter by “availability”, meaning you have to go into the item and specifically choose the store you want to look at (each time). I also can’t see my purchase history. All intuitive features that most e-commerce apps have are clearly absent from Cabelas. My suggestion- It’s time to find a new app development team and start from scratch.

I’ve tried numerous times to give Cabelas a chance, but every time I’m sorely disappointed. And now with all the updates that don’t fix anything, seem to only make it worse, I can’t even buy through Cabelas anymore. I try to go to checkout and Cabelas freezes and the crashes. Dislike everything about Cabelas. It’s not even intuitive to use or convenient to look up stock and products. Worthless crap. 0 stars (but you have to at least leave one to have a review)

The only information I would like to see is order processing time and delivery status. After the order is placed you have no idea when to expect your order

Searching is limited by lack of data. Cabela’s needs to create more tags for their products because the searching is weak. A perfect example is the word “walkie-talkie”. When you search for this, the results will not include many products because many were only tagged as two-way radios. For the average shopper, these terms are synonyms.

I like Cabela’s a lot, but Cabelas is about the worst retail app I have seen. Simple filters for items need to be created. See just about any other store that sells clothes and shoes and start with their app. I could not even filter by men’s size 13. No one has time to browse thousands of items. My case I wanted to search for men’s pack boots size 13, and sort by price. These are table stakes to release a retail app for shopping that is useful. For an example of an app with Good filters look at Macy’s.

It would be nice to have a tab for selecting a store location that includes hours of operation and phone number.
Need to pick a category, find an item, select in stock only to be informed if the item is out, low or in stock. Change store option only gives the address-no phone number and hours of operation.

I love shopping at Cabela’s and Bass pro they always have a great assortment of what your looking for you know it will arrive as quickly as possible the web site is easy to use and contacting customer service is a breeze!!!

Like Cabelas but wished it showed shipping information on something ordered.
Also why do I constantly have to update the store near me every time I look for something, should default to last one or only store near me, unless I want to look at a different store

I would love to purchase from Cabelas, but it never ever works. Deleting it. There is always a reason I can’t proceed through checkout. Today, I chose my item, filled in all the fields, entered two gift card numbers by hand because the scanning function doesn’t work. It worked balance, $0. But it still required a credit card. Entered that. Then it tells me it can’t proceed unless I delete the gift cards. 1/2 hour of my life wasted.

Since I live about 50 miles from the closest this app this is me searching and purchasing items much easier and they will be delivered to my home and with the this app club membership has made it even better

I can’t for the life of me figure out why a company as big as this app/basspro don’t have an app set up better then this. It is so annoying when I want to buy ammo that you can’t search by caliber. Instead you have to click on each type and see if it comes in the caliber you want (usually it’s back ordered anyway even if it does come in 5.56). It feels like they just through the cheapest piece of garbage together that they could.

Cabelas is light years better than the old one. For instance you can actually order something from Cabelas without logging in 57 times...

The new app is much much improved. Great update and smooth interface!

New this app IOS mobile app is good. There is some latency when loading but otherwise it looks refreshing and nice.

I use the wishlist to let my family know what I want/need. Where did it go? Needless to say I’m unhappy.
Unfortunately there are no, no star ratings.

Junk.