粤苗 app not working? crashes or has problems?

粤苗 Status

Last Updated on 2024-07-30 by 广东省疾病预防控制中心

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Summary of 粤苗 Problems 😠👌🔥

- App does not work at all.

- Unable to login with any method.

- Registration process is flawed with captcha not displaying and unable to register.

- App may be a scam.

- App is frustrating to use.

- App has bugs and is unstable.

- Cannot submit logs and confirmations do not work.

- App is useless and should be taken down.

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Common 粤苗 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 粤苗 app on iOS and Android devices. Solve all 粤苗 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

粤苗 iPhone Issues and Solutions

粤苗 iOS app crashes, not working, errors
粤苗 iOS app network issues
粤苗 on iOS has black/white screen

粤苗 Android App Issues and Solutions

粤苗 has errors/crashing/not working
粤苗 server network connectivity issues
粤苗 has black screen

粤苗 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 粤苗 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 粤苗 app crashes or not working on Iphone (iOS):

Close and restart the 粤苗 app on iPhone
Update 粤苗 app to the Latest Version for iOS
Uninstall and reinstall 粤苗 iPhone app
Update your iPhone to the latest iOS version

Fix 粤苗 on iPhone unable to connect to server/internet connection issues::

To resolve 粤苗 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 粤苗 black/white screen (blank screen) on iPhone:

Follow the 粤苗 iOS app troubleshooting guide Here →

粤苗 Android App Issues and Solutions

Fix 粤苗 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 粤苗 app issues:

Force Stop the 粤苗 App
1. On android, goto "Settings" » click 粤苗 app. » click "Force Stop".

Update 粤苗 to the latest version on PlayStore

Clear 粤苗 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "粤苗 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 粤苗.

Fix 粤苗 unable to contact server/ 粤苗 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 粤苗 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 粤苗 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 粤苗 on android.

Solve 粤苗 black/white screens issue on Android:

Follow the 粤苗 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 广东省疾病预防控制中心, developers of 粤苗.

About this app

"this app"是广东省为预防接种服务对象倾心打造的一款移动应用服务平台，涵盖了接种档案查询、接种智能提醒、手机在线预约、医生互动、家长交流、疫苗百科、儿童保健等多项内容，使儿童预防接种由传统的一维、单向、被动式服务升级成为移动互联时代下的三维、多向、主动、自助服务新模式。“这种模式强化了疾病预防的信息化和规范化建设能力，在提高疫苗接种.