Apollo Lighting app not working? crashes or has problems?

Apollo Lighting Status

Published by Shenzhen Qianghe Technology CO., LTD.

I have a problem with Apollo Lighting

Are you having issues? Select the issue you are having below and provide feedback to Apollo Lighting.

User reports:
App has problems

User reports 4

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

250.0%

Connection

75.0%

Not working

25.0%

Reported Issues: 10 Comments

By Jessica McLaughlin 5 months ago

My son's room lights aren't connecting on the app

By Mackenzie McLain 5 months ago

Light flickers as if they’re on but no actual lighting coming from LEDS.

By Demonrius 1 year ago

My apollo app is not connecting to my lights

By sienna 1 year ago

I got my LEDs as a present for Christmas and i have been using them since January and today 01/03/2023 i have tryed to turn them on and they wont switch on and the remote doesn't work either. Thank you for your time.

By Sara Katz 1 year ago

My sons app is not connecting to the light in his room.

By Layla 1 year ago

My lights are connected to the app but when I try to change the color the lights just flicker and turn back off

By Heather Worthington 1 year ago

Light do not work at all

By Jore Marshall 1 year ago

Only half of my lights are working! Just bought them and would like to find a solution.

By allison wall 1 year ago

My likes will no longer turn on. I think it has to do with the AC/DC adapter. the green like is no long on when it is plugged in.

By Mickey Edwards 2 years ago

I am an Apple Music subscriber. I know for a fact that the random 30 or so songs the apollo app made available are not purchased content. So how did APollo arrive at this selection of songs and how can I change it?

Common dislikes about Apollo Lighting app

- Color changes with how dark you put it

- App disconnects from LED lights

- Remote doesn't have many options

Have a Problem with Apollo Lighting? Report Issue

Common Apollo Lighting Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Apollo Lighting app on iOS and Android devices. Solve all Apollo Lighting app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Apollo Lighting iPhone Issues and Solutions

Apollo Lighting iOS app crashes, not working, errors
Apollo Lighting iOS app network issues
Apollo Lighting on iOS has black/white screen

Apollo Lighting Android App Issues and Solutions

Apollo Lighting has errors/crashing/not working
Apollo Lighting server network connectivity issues
Apollo Lighting has black screen

Apollo Lighting iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Apollo Lighting app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Apollo Lighting app crashes or not working on Iphone (iOS):

Close and restart the Apollo Lighting app on iPhone
Update Apollo Lighting app to the Latest Version for iOS
Uninstall and reinstall Apollo Lighting iPhone app
Update your iPhone to the latest iOS version

Fix Apollo Lighting on iPhone unable to connect to server/internet connection issues::

To resolve Apollo Lighting network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Apollo Lighting black/white screen (blank screen) on iPhone:

Follow the Apollo Lighting iOS app troubleshooting guide Here →

Apollo Lighting Android App Issues and Solutions

Fix Apollo Lighting not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Apollo Lighting app issues:

Force Stop the Apollo Lighting App
1. On android, goto "Settings" » click Apollo Lighting app. » click "Force Stop".

Update Apollo Lighting to the latest version on PlayStore

Clear Apollo Lighting App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Apollo Lighting app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Apollo Lighting.

Fix Apollo Lighting unable to contact server/ Apollo Lighting internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Apollo Lighting » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Apollo Lighting » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Apollo Lighting on android.

Solve Apollo Lighting black/white screens issue on Android:

Follow the Apollo Lighting android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Qianghe Technology CO., LTD., developers of Apollo Lighting.

100% Contact Match

Developer: qh-tek

E-Mail: [email protected]

Website: Visit Apollo Lighting Website

71.43% Contact Match

Developer: qh-tek

E-Mail: [email protected]

Website: Visit qh-tek Website

About this app

8) Lights can be changed from the photo on the mobile.