Contact Apollo Lighting Support

by Haleycskaruli

I have to say, I’m getting so frustrated with this app. I already bought the LED light and put them up. It took so much time, I don’t want to do it again. HOWEVER, every time I go to the app, it has disconnected from my led lights. It shows the disconnection, and will not reconnect no matter what I try. The app becomes completely useless (the remote NEVER worked, that was always useless, which is why the app is so important). I found that the ONLY way to get it connected is to delete the app, and re-download it.

It has gotten to the point where every time I need to turn my lights on of off, I need to delete the app, re-download it, then repeat. It’s becoming a cycle that is DRIVING ME INSANE. It shouldn’t be this way. I’m honestly so upset with this choice of led lights. I wish I went with any other brand, one where the app doesn’t have these issues.

by 💗I CANT WAIT💗

So when I first got my LED lights my app worked and I could use it whenever but my sister got LED lights too sometimes we’d control each other’s LEDs but we were overall fine. When I turned my Bluetooth off I didn’t think it would affect my app at all but when I turned it on my app wouldn’t work I couldn’t even see that matches to my LED lights. I kept on unplugging and plugging my LEDs and there was no match I even got to the stage were I had to re-download the app and yet it still didn’t work. I now have to use my remote and my remote does not have many options. So I hope soon you might recognize my comment and help me so my app works again thank you for your time and consideration.

by MUN50N3D

I was looking for a good affordable LED light strip that would give me the ambiance in my office that I wanted. Check! Done! The remote is great for in the fly color change, on/off, and the basics. Inside the iPhone app (Apollo) you have the basic and advanced options; still yet basic. I love the color wheel with the basic slide and the advanced color wheel where you can pick a slide dot within the advanced color wheel. I just wish there was an option to SAVE the color you pick and name that option. A really good product for iPhone users inside the app. Really good price for the product with the basic remote. 3-stars gives the app room for progress for better advanced settings.