Apollo app not working? crashes or has problems?

Apollo Status


I have a problem with Apollo

Are you having issues? Select the issue you are having below and provide feedback to Apollo.




⚠️ Most reported problems ⚠️

Not working
100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Apollo Problems 😠👌🔥

- UI/controls are not optimized for ease of use on a phone screen

- Only compatible with iPhone 7+, 8+, and X

- Some users have reported issues with accessing their photos, particularly portrait mode photos

- Some users have reported difficulty obtaining a refund

- Developers have been perceived as tone deaf in their response to negative reviews

Have a Problem with Apollo: Immersive illumination? Report Issue




Common Apollo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Apollo app on iOS and Android devices. Solve all Apollo app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Apollo iPhone Issues and Solutions

  2. Apollo Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Indice Ltd, developers of Apollo.




About this app

*** this app operates on Portrait Mode photos (requires iPhone 7 Plus, 8 Plus, X or NEWER). this app is the FIRST application that enables you to add light sources to your **Portrait Mode** photos, after the photo was taken! this app reconstructs a 3D map of your photo which you can augment with new light sources in real time.  Using a proprietary processing algorithm running on your iPhone's graphics card, this app is able to render light sources on a portrait scene or selfie in real time. this app allows professional photographers and amateurs alike to try things that are not possible in the physical world.  WARNING: Taking portrait mode photos requires iPhone 7 Plus, 8 Plus, X or NEWER. this app is the first app to use the depth data of your portrait mode photos to calculate photorealistic light and shadow.  Take your portrait mode photographs from awesome to unforgettable by selecting the color, intensity, distance of a light and illuminate your photos and selfies to your heart's content.  Since lights are computationally rendered in the scene, it is possible to put a light source within the frame: say hello to invisible lamps!  You can shape scene lighting by adding or even removing light.  The UI is optimised for use with one thumb, allowing you to always view the entire photo.  Send us your feedback, ideas or bug reports on our support email.  Show off your lighting chops on our social media outlets.  We hope that this app is part of the computational photography revolution.  One price, no in-app purchases and no subscriptions.  We are doing our best but your support is crucial.