Genshin Impact app not working? crashes or has problems?

Genshin Impact Status

Published by on 2023-12-19

Step into Teyvat, a vast world teeming with life and flowing with elemental
energy. You and your sibling arrived here from another world.


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problems reported in the last 24 hours

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Most reported problems

Something else
60.0%

Account
20.0%

Crashes
20.0%

Login
20.0%


Reported Issues: 3 Comments

By Abhi   1 year ago


This game is not working on jio 5g sim so i tried it on jio 4g sim it works for few days and stop working when i open the the and login it shows a white screen with my uid on the bottom right side that's it. Please i need a genuine advice what i can do i really love this game and don't want to leave

By DG   1 year ago


went over 90 pulls still didnt get my 5 star character

By Christopher Osborn   2 years ago


I wish to cancel and never see again Genshin Impact app.


Common dislikes about Genshin Impact app

- Steep pricing to get new characters

- No QoL improvements

- Player feedback is ignored

- Grind ruins the hype for any character

- Hard to get primogems for higher AR players

- Rewards are too little

- Primogems are overpriced



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Common Genshin Impact Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at miHoYo Limited, developers of Genshin Impact.


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Developer: miHoYo Limited

E-Mail: [email protected]

Website: Visit Genshin Impact Website

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Developer: miHoYo Limited

E-Mail: [email protected]

Website: Visit miHoYo Limited Website



About this app

Compatible with iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd Generation), iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPad Air(3rd Generation), iPad mini (5th Generation), iPad Pro (2nd Generation) 12. 9-inch, iPad Pro (2nd Generation) 10. 5-inch, iPad Pro (3rd Generation) 11-inch, iPad Pro (3rd Generation) 12. 9-inch, iPad Pro (4th Generation) 11-inch, iPad Pro (4th Generation) 12.  Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds...  Step into Teyvat, a vast world teeming with life and flowing with elemental energy.  Available Text Languages: Chinese (Simplified and Traditional), Japanese, Korean, English, French, German, Spanish, Portuguese (Brazil), Indonesian, Vietnamese, Russian, Thai.  Performed by the world's top orchestras such as London Philharmonic Orchestra and Shanghai Symphony Orchestra, the soundtrack changes seamlessly with the time and gameplay to match the mood.  Feast your eyes on the world around you, with a stunning art style, real-time rendering, and finely tuned character animations delivering you a truly immersive visual experience.  Team up with friends across various platforms to trigger more elemental action, tackle tricky boss fights, and conquer challenging domains together to reap rich rewards.  Let the beautiful sounds of Teyvat draw you in as you explore the expansive world around you.  Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.  Climb any mountain, swim across any river, and glide over the world below, taking in the jaw-dropping scenery each step of the way.  Team up with a diverse cast of characters in Teyvat, each with their own unique personalities, stories, and abilities.  As you stand atop the peaks of Jueyun Karst and take in the rolling clouds and vast terrain stretching out before you, you may wish to stay in Teyvat a little longer...  Lighting and weather all change naturally over time, bringing every detail of this world to life.  Anemo, Electro, Hydro, Pyro, Cryo, Dendro, and Geo interact in all sorts of ways, and Vision wielders have the power to turn this to their advantage.  Discover your favorite party combinations and level up your characters to help you conquer even the most daunting of enemies and domains.  Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. 



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