Genshin Impact app not working? crashes or has problems?

Genshin Impact Status


I have a problem with Genshin Impact

Are you having issues? Select the issue you are having below and provide feedback to Genshin Impact.



⚠️ Most reported problems ⚠️
Crashes
33.3%

Not working
33.3%

Login
19.0%

Something else
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Genshin Impact Problems 🔥

- Steep pricing to get new characters

- No QoL improvements

- Player feedback is ignored

- Grind ruins the hype for any character

- Hard to get primogems for higher AR players

- Rewards are too little

- Primogems are overpriced

📋 3 Reported Issues:

A
Abhi 2023-02-21

This game is not working on jio 5g sim so i tried it on jio 4g sim it works for few days and stop working when i open the the and login it shows a white screen with my uid on the bottom right side that's it. Please i need a genuine advice what i can do i really love this game and don't want to leave

D
DG 2022-09-11

went over 90 pulls still didnt get my 5 star character

C
Christopher Osborn 2022-03-28

I wish to cancel and never see again Genshin Impact app.

Showing 1-3 of 3 reported issues:

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