Contact Genshin Impact Support

by Christina Elizabeth Jansen

This game is pretty incredible when you first start playing. There’s plenty of content, characters, and so on. However, when you start playing more you’ll slowly realize that there’s less content for higher AR players. And that’s the problem. Less content means it’s harder to grind for primogems, not to mention the rewards are so little which makes it even more difficult. To make it worse primogems are WAY too overpriced. You cant even get to pity for $100. I feel as if mihoyo doesn’t care about our concerns and only wants our money. New banners are coming out, and there’s not really any way for you to grind for wishes. After you reach 100% world exploration and get to a high AR there’s almost nothing to look forward to in the game except for daily’s, domains, and new events. There’s a problem with the resin too. There should at least be a way for you to get more resin once you reach a certain AR. Other than that, you just do your daily’s and log off. And another thing, the wish system is also overpriced. Wouldn’t it make more sense for it to be 100 primogems for one wish at least? Considering how hard it is to get primos. If you cant do that, then at least make it a little more easier to get farm primogems in the game. For example, let us earn primogems in domains, like the Abyss. It doesn’t have to be much, just something. You really can’t expect much from this game after a while, and it eventually becomes boring.

by Lucyismypuppysname:)

Overall, Genshin Impact was a pretty cool game at the beginning. Including the immaculate amount of high quality graphics and the absolutely adorable designs, such as Paimon. Although, after at least 30 minutes, I believe, of downloading the full version, following Amber and completing quests, all the way to discovering the temple and fighting the monsters, I had uncovered a level where you had to fly to reach the other side. You were stuck on a huge cliff, on one side, a huge gap in the middle, and the other side. The instructions that Amber had given me were to fly across the gap to get to the other side. After all, I had just discovered the game ability to fly a while ago. Thinking this was easy, I concentratedly pressed the button and attempted to fly across the gorge, only to be sent down into the "abyss" and be revived. Just then I had discovered that your characters could die, unfortunately. I repeatedly tried over and over to fly across the gorge without the game automatically making my character sink in a sort of slow matter, enough time to make me fail to reach the other side. My lives were decreasing and soon enough, the only character left I could use was Amber. Eventually I just gave up. Developer, do you think you could possibly consider this problem that I, a mobile player, have been having? I cannot play Genshin Impact until the "glitch" has been fixed, since my lives are decreasing every try. Sincerely, -An Upset Player.

by Cute Pun Pun 2

This game is great overall but I think it needs a bit of customization like a character creator where you can make your own character when you go into it you need to pay 2 primo gems to make your own character and it will also ask if you want your own animations and moves witch cost 10 primo gems you can choose yes or no when you get into the character creator it will ask if you want a male, female or a small female after selecting it will ask your characters name when after you Type it in it will show step one the eyes you will be able to customize the eyelashes eye color and eye shape and eye size after that step 2 is mouth you will be able to choose from cat mouth normal mouth and squiggly mouth and lipstick step 3 is hair you will be able to choose bangs side bangs back hair and ponytails and colors step4 will be what type of character you want a cat like diona a elf or a human step5 will be to choose your skin color step6 will be for the ones who payed the primo gems for custom animations and moves if your on a pc you can upload your own animations and moves after all of that you will chose your weapon, hat, glasses, hoodie, top, skirt, socks and dress if you want you can change your character for free later on that’s all I got to say as I said overall the game is good but it needs customization thanks if you put this in the game.